Summary
Overview
Work History
Education
Skills
Websites
Disclaimer
References
Personal Information
Timeline
Generic
Chandana Silva

Chandana Silva

Malwana

Summary

Results-driven T24 System Administrator Executive with extensive experience in IT operations and system management, particularly at DFCC Bank. Proven expertise in server maintenance across Linux and Unix environments, coupled with a strong ability to lead IT operations effectively. Recognized for exceptional problem-solving capabilities and a dedicated approach to enhancing system efficiency and reliability.

Overview

18
18
years of professional experience

Work History

T24 System Administrator Executive - IT Operator

DFCC Bank
06.2011 - Current
  • To support day to day IT operations task at the IT department
  • This includes processing end of day operation in all banking systems
  • Handling T24 LIVE environment (Day to day COB processing, Application servers bounce, App servers Weblogic administration, Daily file uploading process to T24, Monitoring T24 app servers health status etc)
  • T24 Core updates release, Deployment patches release to production and testing environment
  • Production Weblogic deployment and administration
  • Test environment Weblogic deployment and administration
  • Provide oversight and leadership to all banking systems for the IT operator unit under 'shift leader'
  • To test all the activities related to EOD in the new core bank system
  • Handling LankaClear Cheque Clearing Activities, CITS-Cheque Image and Truncation System and SLIPS process
  • Ensuring proper backup functions (Oracle Backup, SQL Backup, Net backup and Veritas Backup) and check the status of backup restore
  • Maintaining Backups Tape library and backup logs
  • Monitoring and Troubleshooting ATM network switch related operations, CTL, Lanka Pay Switch, Credit Card Management System, and CEFT
  • OB - Online Bank Monitoring and Troubleshooting
  • (Database Server and Application server, HTTPS Server bounce procedure.)
  • Processing EODs of the Core Banking Systems, Leasing, Pawning, AML and Margin Trade System
  • Executing special month end EOD's, generating report for user department and monthly reports (loan and account statement) and printing, backup operations
  • Error handling and applying deployment for the core system
  • Executing special month end 'e - statement' Processes
  • Uploading Credit Card and ATM Card
  • (Visa)
  • Oracle, SQL database operations Activities
  • Database server and Application server bounce procedure
  • (Core Banking Systems, Leasing, Pawning.)
  • Running end of the day operation in all banking system in DR site
  • 24
  • 7 IT support
  • Monitor network to ensure network functionality and availability to all system users
  • Day / Month / Year end Processing Administer all technical equipment to correct specified standards
  • (OTRS - Ticket System)
  • Design & implement a daily operational routing checklist for daily system readiness for operations
  • Maintaining documentation of processes and procedures
  • Attending to users technical issues
  • Managing WEBEX accounts via Cisco Webex admin portal
  • I would like to challenging position at your esteemed Organization, where my skills will greatly enhance the Company's success and my own personal growth

System Operator

Central Finance
12.2006 - 06.2011
  • To support day to day IT operations task at the IT department
  • Provide help desk support with Credit, Deposit General ledger systems via telephone communications with end-users
  • Performed diagnostics and troubleshooting of system issues
  • Daily End Of day processing and producing management reports
  • Processing End Of Month and producing reports to the user departments
  • Taking daily, monthly data backups for all database systems (Informix /Oracle)
  • Maintaining, Restoring, Import, Export data Backups
  • Installing and configure Operating Systems (Win XP, Win 7, Win 2003 server)
  • Installing and configure Virus guard (Symantec End-Time Protection)
  • Updating of logs and registries
  • Monitoring and troubleshooting LAN/WAN network problems

Education

Bachelor of Information Technology (BIT) - 1st Year

University of Colombo
11.2024

G.C.E Advanced Level - 2 C's and 1 S'

Sri Sumangala College
Kandy
01.2006

G.C.E Ordinary Level - 7 C's and 1 S'

Mahanama Maha College
Kandy
01.2002

Skills

  • T24 core banking system
  • Active Directory
  • DNS
  • Windows 2003 Server
  • Google Professional Workspace Administrator
  • Linux
  • Unix
  • AIX Server O/Ss
  • System monitoring
  • Server maintenance
  • Server management

Disclaimer

I declare that the above details provided by me are true and accurate to the best of my knowledge.

References

  • Prasanna Kumara Welagedara, Manager - Database & Systems, Information Systems & Technology, National Bank of Fujairah PJSC, Fujairah, Fujairah, United Arab Emirates, xprasannaw@nbf.ae, +97150 5732856
  • Aruna Indika Ranathunga, Assistant Manager Database Administrator, IT Department, Sampath Bank PLC, No 110, Sir James Peiris Mawatha, Colombo 02, Western Province, Sri Lanka, arunaranathunga@sampath.lk, +94(0)773689175

Personal Information

Date of Birth: 05/08/86

Timeline

T24 System Administrator Executive - IT Operator

DFCC Bank
06.2011 - Current

System Operator

Central Finance
12.2006 - 06.2011

Bachelor of Information Technology (BIT) - 1st Year

University of Colombo

G.C.E Advanced Level - 2 C's and 1 S'

Sri Sumangala College

G.C.E Ordinary Level - 7 C's and 1 S'

Mahanama Maha College
Chandana Silva