ZION YOHAN DEVARAJ
No. 258, 7th Lane , Hope Residence , Wattala,11
Summary
Dynamic travel executive with a passion for delivering exceptional service and optimizing operational efficiency. Proven leader in the travel industry, adept at managing diverse teams and consistently achieving ambitious business objectives. Expertise in implementing strategic business plans that drive growth and enhance financial performance while fostering strong stakeholder relationships. Committed to cultivating a collaborative environment that empowers talented individuals, ensuring sustained success and a competitive advantage for the organization. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CEO & Director of Operations
ELEANA INTERNATIONAL PVT LTD
09.2024 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Operations Manager
Trafalgar International PVT Ltd
02.2024 - Current
- Oversee and ensure timely submission of visa applications.
- Monitor application status and resolve any issues.
- Stay updated on immigration laws and ensure compliance.
- Maintain standard operating procedures for visa processing.
- Lead and manage the visa team, including training and development.
- Conduct performance reviews and address team inquiries.
- Build and maintain strong client relationships.
- Prepare, file, and maintain detailed records of visa documents.
- Prepare reports for management on visa processing.
- Improve efficiency in the visa process through technology.
- Manage budgets and resources effectively.
- Collaborate with internal departments and liaise with embassies and authorities on complex cases.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Visa Consultant - Freelancer
United Ventures, TRAVEL 7
10.2023 - 01.2024
- Process a range of different visa applications including business, family, settlement, study, transit and visitor visas.
- Scanned client/applicant photos and signatures.
- Ensured that all of the information provided by the client is accurate and correct, preparing and checking all legal documents as a Freelancer.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
Visa Consultant
George Steuart Travel Ltd
05.2023 - 10.2023
- Process a range of different visa applications including business, family, settlement, study, transit and visitor visas.
- Scanned client/applicant photos and signatures.
- Ensured that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
- Responsible to oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
- Trained staff in visa and immigration procedures to deliver optimal support for wide range of immigrants.
Officer Operation
VFS Global
01.2022 - 04.2023
- Provided high quality, efficient and non discriminatory via application processing.
- Assessed and decided on all on all types of immigration applications for permits of visa.
- Verified required information provided along with visa application.
- Responded to questions and provided additional information as requested.
- Provided information on all applicable immigration laws.
- Coordinated operations with other emergency service groups.
- Generated reports detailing findings and recommendations.
Education
BSc - International Business Management
ICBT Campus
COLOMBO 06-2028
Diploma - Communication And Information Technology
ICBT Campus
01.2022
IGCSE Ordinary Level - undefined
Sanctuary Trust International School
01.2019
Skills
- Time management
- Decision making
- Communication Skills
- Adaptability
- Problem-solving
- Good team player
- Talent development
- Operational excellence
- Financial acumen
- Crisis management
- Innovation management
- Project oversight
- Project management
Certification
- Certified PEACE MEMBER (SRI LANKA ), UNITED NATIONS PEACE AMBASSADOR FOUNDATION.
- Licensed Coordinator To The URGC AMBASSADOR, UNITED REFUGEE GREEN COUNCIL.
- Certified SOCIAL ACTIVIST, ASSOCIATION OF SOCIAL ACTIVITIES DEVELOPMENT SRILANKA (ASAD), HUMAN RIGHTS ORGANIZATION OF PEACE AMBASSADORS.
LANGUAGES
Fluent
Sinhala
English
Tamil
Timeline
CEO & Director of Operations
ELEANA INTERNATIONAL PVT LTD
09.2024 - Current
Operations Manager
Trafalgar International PVT Ltd
02.2024 - Current
Visa Consultant - Freelancer
United Ventures, TRAVEL 7
10.2023 - 01.2024
Visa Consultant
George Steuart Travel Ltd
05.2023 - 10.2023
Officer Operation
VFS Global
01.2022 - 04.2023
Diploma - Communication And Information Technology
ICBT Campus
IGCSE Ordinary Level - undefined
Sanctuary Trust International School
BSc - International Business Management
ICBT Campus
ACHIEVEMENTS
Professional Leadership Achievements
- Manager – Trafalgar International:
Managed and led a team of 13 staff at a young age.
Successfully completed key projects and strengthened business collaborations.
Secured official partnerships that elevated company reputation and boosted financial growth. - Founder & CEO – Eleana International:
Built collaborations with 100+ universities worldwide.
Personally assisted 200+ students to secure study visas internationally.
Expanded Eleana International into a recognized visa consultancy and global education brand.
Drove company growth by engaging in tourism, migration, and international business collaborations.
Other Achievements
- Senior Prefect at Atamie International School 2019/20
- Student Council member at Atamie International School 2019/20.
- Discipline leader at school sports meet 2019/20.
- Basketball team captain 2020/21.
- Debate team member at School.
- Member of a music crew
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