SHAMALA WADUGE
Summary
Accomplished banking professional with eight years of experience in Relationship Management and Branch banking portfolio management. Proven track record in handling day-to-day transactions, Individual and Corporate banking portfolio management, and increasing responsibilities. Polished communication skills with a pleasant demeanor in client interactions. Industry-trained with a clean credit history and exemplary computer skills, seeking new opportunities to further career success.
Overview
9
9
years of professional experience
Work History
Senior Banking Assistant - Corporate Branch
DFCC Bank PLC
06.2024 - 07.2025
- Handling treasury related products of the Corporate clients(REPO/T BILLS)
- Handling corporate clients inquires
- Issuance of WHT certificate and renewal notices
- Handling CEFT, SLIPS, Bulk salary uploads.
- Walking customer inquiry handling.
- Debit card issuance.
- Value added services processing.
- Customer service ambassador at Corporate Branch.
Senior Relationship Officer- Inner Circle
Nations Trust Bank
11.2023 - 04.2024
- Manage High net worth clients portfolio and maintaining relationship with existing clients
- Cross Selling the banking products
- Bring new clients and achieve the set targets for the products
Senior Banking Associate- Client Service
Union Bank of Colombo
05.2018 - 07.2023
- Handling day to day operations and teller operations at the branch.
- Coordinate daily transactions between Corporate customers and Branch Manager and attending to customer request
- Cross Selling the banking products
- Perdition the BM to facilitate revenue growth of the branch portfolio
- Routine trade line and advances to the bank
- Providing Balance Confirmations and Other customer requests letters
Public Relation and Inquiries Officer
EPF Department Central Bank of Srilanka
07.2017 - 05.2018
- Maintained strict confidentiality of bank records and client information.
School Leaver Trainee
Bank of Ceylon
07.2016 - 01.2017
Education
Following Graduate Diploma -
Business Management School
Intermediate in Applied Banking And Finance
Institute of Bankers of Sri Lanka
Diploma - English
Aquinas University College
Additional Information
- Mr. Yohan Lewke
Relationship Manager - HSBC
+94773650749
- Mr. M.Arif
Relationship Manager - Private Banking NTB
+94761639215
Timeline
Senior Banking Assistant - Corporate Branch
DFCC Bank PLC
06.2024 - 07.2025
Senior Relationship Officer- Inner Circle
Nations Trust Bank
11.2023 - 04.2024
Senior Banking Associate- Client Service
Union Bank of Colombo
05.2018 - 07.2023
Public Relation and Inquiries Officer
EPF Department Central Bank of Srilanka
07.2017 - 05.2018
School Leaver Trainee
Bank of Ceylon
07.2016 - 01.2017
Following Graduate Diploma -
Business Management School
Intermediate in Applied Banking And Finance
Institute of Bankers of Sri Lanka
Diploma - English
Aquinas University College
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