Sandaru Madushan Senarth Parana Yapa
39/12 Edmonton Road, Kirulapone, Colombo 05
Summary
Accomplished Flight Attendant offering over 6 years in international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
Overview
13
13
years of professional experience
Work History
Flight Attendant
Sri Lankan Airlines Limited
09.2017 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Kitchen Helper - Part Time
Coco's Family Restaurant
01.2018 - Current
Airport Port Service Agent
Sri Lankan Airlines Limited
05.2012 - 06.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Kitchen Helper - Full Time
Coco's Family Restaurant
09.2010 - 03.2012
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Transported food items from storage areas to kitchen for prepping.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Certificate of IATA Airlines Cabin Crew Training
International Aviation Academy (Sri Lanka)
Bandaranayake International Airport, Sri Lanka 09.2017
Certificate of Caring Crew Member Training
International Aviation Academy, Sri Lanka
Bandaranayake International Airport, Sri Lanka 09.2017
Certificate of Course Completion
Sri Lankan Aviation College
Bandaranayake International Airport, Sri Lanka 04.2017
Certificate in Business Management
Business Management School
Colombon, Sri Lanka 08.2016
Certificate of Cabin Crew Training
International Airline Training Academy
Colombo, Sri Lanka05.2012
Diploma of International Ticketing Airline
International Airline Ticketing Academy
Colombo, Sri Lanka 05.2012
Certificate of Airport Service Delivery
International Aviation Academy, Sri Lanka
Bandarnayake International Airport, Sri Lanka 05.2012
Certificate of Computer Science
National Institute of Business Management
Colombo, Sri Lanka 06.2008
Skills
- Airline Operations
- Direct Passengers
- Federal Guidelines
- Cargo and Freight
- Baggage Handling
- Public Speaking
- Crew Direction
- Check Luggage
- Crew Coordination
- Safety Procedures
- Aircraft Safety Checks
- Kitchen Preparation
- Kitchen Staff Coordination
- Kitchen Station Cleanliness
- Quality Control
- Kitchen Supply Management
- Meal Service
Timeline
Kitchen Helper - Part Time
Coco's Family Restaurant
01.2018 - Current
Flight Attendant
Sri Lankan Airlines Limited
09.2017 - Current
Airport Port Service Agent
Sri Lankan Airlines Limited
05.2012 - 06.2017
Kitchen Helper - Full Time
Coco's Family Restaurant
09.2010 - 03.2012
Certificate of IATA Airlines Cabin Crew Training
International Aviation Academy (Sri Lanka)
Certificate of Caring Crew Member Training
International Aviation Academy, Sri Lanka
Certificate of Course Completion
Sri Lankan Aviation College
Certificate in Business Management
Business Management School
Certificate of Cabin Crew Training
International Airline Training Academy
Diploma of International Ticketing Airline
International Airline Ticketing Academy
Certificate of Airport Service Delivery
International Aviation Academy, Sri Lanka
Certificate of Computer Science
National Institute of Business Management
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