Ruwantha Dayananda
Senior Banking Assisitant
Pileekada, Pilessa, Kurunegala
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
Senior Banking Assistant
Nations Trust Bank
12.2019 - Current
- Enhanced customer satisfaction by effectively resolving complex banking issues and inquiries.
- Increased operational efficiency through regular staff training sessions and performance evaluations.
- Maintained strict adherence to industry regulations, ensuring the safety of both bank assets and customer information.
- Actively participated in community outreach events as a representative of the bank, further strengthening its local presence.
- Entered loan data into computerized banking system for renewals and modifications and submitted requests to portfolio managers before maturity.
Insurance Analyst
Ceylinco General Insurance Ltd
08.2016 - 06.2019
- Streamlined the underwriting process for efficiency, resulting in faster policy issuance and increased customer satisfaction.
- Analyzed market trends to identify potential areas of growth within the insurance sector, contributing to strategic planning
- Improved client satisfaction by accurately assessing their insurance needs and providing tailored policy recommendations.
- Developed strong relationships with brokers and agents to improve communication and facilitate seamless transactions.
- Maintained up-to-date industry knowledge through continuous professional development, enhancing decision-making capabilities.
Business Development Executive
Wheels Lanka Trading (PVT) Ltd.
01.2015 - 03.2016
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
Assistant Accountant
Petroleum Filling Station
10.2013 - 01.2015
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
Education
Diploma In Credit Management
Institute of Bankers Sri Lanka
Colombo, Sri Lanka01-2024
Foundation Course in Human Resource Management
Institute of Personnel Management Sri Lanka
04.2001 -
GCE (A/L) - Chemistry, Combined Mathematics, Physics, English Language
Maliyadeva College
Kurunegala, Sri LankaGCE (O/L) - Mathematics, English, Social Studies, Buddhism, Health & Phy. Education, Science, Sinhala, Information & Com. Tech., Communication & Media Studies, English Literature
Saranath College
Kuliyapitiya, Sri LankaKey English Test - ESOL
University of Cambridge
Skills
Portfolio Management
Banking regulations
Positive Attitude
Multitasking Abilities
Excellent Communication
Problem-Solving
Customer service excellence
Customer Relationship Management
Product Knowledge
Documentation And Reporting
Nonrelatedreferences
- Mr D Prasanna Indrajith Colomage, Principal Officer - Nations Insurance Brokers, Nations Trust Bank PLC - Colombo 02. No.85/6, Neralu Uyana, Pannipitiya Road, Battaramulla. 077-2260304
- Mr. M.P Thilina Sampath Pathiraja, Relationship Officer, Hatton National Bank - Wariyapola, Udawela, No.5/110, Kiniyama East, Tharana, Dambukele, Udawela. 077-1905137
Namewithinitials
Dayananda W.G.R.P
Nameinfull
Wijendra Gamlathlage Ruwantha Priyanjith Dayananda
Telephone
076 283 4100
Schoolattended
Maliyadeva College / Kurunegala
Extracurricular Activities
Has Participated in National Youth Sport Festival at Divisional Level & placed Third in Athletic Event (1500M Running).
Has Participated in Inter Youth Club Festival at Zonal Level & placed Third in Athletic Events (100*4M Running & 400*4M Running)
Personal Information
- NID Number: 19924600606
- Date of Birth: 02nd September 1991
- Gender: Male
- Nationality: Sri Lankan
- Marital Status: Married
Timeline
Senior Banking Assistant
Nations Trust Bank
12.2019 - Current
Insurance Analyst
Ceylinco General Insurance Ltd
08.2016 - 06.2019
Business Development Executive
Wheels Lanka Trading (PVT) Ltd.
01.2015 - 03.2016
Assistant Accountant
Petroleum Filling Station
10.2013 - 01.2015
Foundation Course in Human Resource Management
Institute of Personnel Management Sri Lanka
04.2001 -
Key English Test - ESOL
University of Cambridge
Diploma In Credit Management
Institute of Bankers Sri Lanka
GCE (A/L) - Chemistry, Combined Mathematics, Physics, English Language
Maliyadeva College
GCE (O/L) - Mathematics, English, Social Studies, Buddhism, Health & Phy. Education, Science, Sinhala, Information & Com. Tech., Communication & Media Studies, English Literature
Saranath College
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