Summary
Overview
Work History
Education
Skills
Languages
professional development
Software
References
Declaration
Timeline
Generic
Rasangika Pushpa Kumari Malagammana Gedara

Rasangika Pushpa Kumari Malagammana Gedara

Summary

Driven Bank Manager with 11-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in Banking and Finance.

Overview

12
12
years of professional experience

Work History

Manager

State Mortgage and Investment Bank
05.2021 - Current
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
  • Developed a loyal customer base through personalized service and tailored financial solutions.
  • Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
  • Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
  • Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Negotiated favorable terms on lending agreements with clients while balancing risk exposure for the bank.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.

Assistant Manager(Credit)

State Mortgage and Investment Bank
05.2013 - 04.2021
  • Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.
  • Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
  • Streamlined banking operations by implementing efficient processes and procedures.
  • Collaborated with bank management to develop strategic plans for business growth and expansion.
  • Developed strong relationships with clients, providing exceptional service that retained their loyalty and trust.
  • Improved loan portfolio quality by conducting thorough credit analysis on prospective borrowers before approving loans or lines of credit.
  • Reduced teller errors by implementing comprehensive cash handling training sessions.
  • Assisted with complex transactions using overrides and functions requiring additional authorization levels.
  • Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
  • Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
  • Represented bank to community through good customer relations.
  • Examined customer loan applications for loan approvals and denials.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.

Management Trainee

State Mortgage and Investment Bank
02.2012 - 04.2013
  • Improved management skills by participating in rigorous training programs and workshops.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.

Education

Bachelor of Business Administration - Accounting And Finance

University of Ruhuna
Matara, Sri Lanka
04.2010

Diploma in Banking And Finance - Banking And Finance

Institute of Bankers of Sri Lanka
Colombo, Sri Lanka
09.2016

Intermediate Level - Accounting Technician

The Institute of Chartered Accountants Of Sri Lanka
Colombo,Sri Lanka
01.2008

Passed the Final Examination - Accounting Technician

The Association of Accounting Technicians of Sri Lanka
Colombo, Sri Lanka
04.2006

Skills

  • Bank security expert
  • Risk and Credit Analysis
  • Staff Management
  • Sales Expertise
  • Strong Communication
  • Operational Efficiency
  • Credit Analysis
  • Loan Processing
  • Banking Operations

Languages

Sinhala
Native or Bilingual
English
Professional Working

professional development

  • Information Technology Skill Enhancement Course for Undergraduates,University of Ruhuna,November 2008
  • Application of National Data a Sustainable Financial System,Department of Census and Statistics, April 2015
  • Fundamentals of Preparation and Execution of Security Documents,Centre for Banking Studies Central Bank of Sri Lanka
  • Looking Ahead,Career Guidance Unit University of Ruhuna,September 2009
  • Computer Application in Accounting,Department of Accounting and Finance University of Ruhuna,2009

Software

Microsoft Excel,Word,Access,Power Point,Programming Concepts,Programming and Computer Basic and Operating System

References

References available upon request.

Declaration

I do hereby certify that the particulars furnished by me in the application, are true and Accurate to the best of my knowledge and if selected I shall perform my duties efficiently, loyally and to your entire satisfaction.
Date: 13th of January 2024 (Malagammana Gedara Rasangika Pushpa Kumari)

Timeline

Manager

State Mortgage and Investment Bank
05.2021 - Current

Assistant Manager(Credit)

State Mortgage and Investment Bank
05.2013 - 04.2021

Management Trainee

State Mortgage and Investment Bank
02.2012 - 04.2013

Bachelor of Business Administration - Accounting And Finance

University of Ruhuna

Diploma in Banking And Finance - Banking And Finance

Institute of Bankers of Sri Lanka

Intermediate Level - Accounting Technician

The Institute of Chartered Accountants Of Sri Lanka

Passed the Final Examination - Accounting Technician

The Association of Accounting Technicians of Sri Lanka

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Rasangika Pushpa Kumari Malagammana Gedara