Christina Fernando
Negombo, Sri Lanka
Summary
An enthusiastic and collaborative team player with strong leadership qualities, adept at quickly grasping new concepts and ideas. A dedicated and results-driven professional committed to delivering high-quality outcomes. With expertise in consultancy, accounting, and management, I actively engage in my work to enhance creativity, strategic decision-making, and continuous professional growth.
Overview
6
6
years of professional experience
Work History
Senior Counsellor - Australia
IDP Education Lanka (PVT) LTD
Western Province
06.2024 - Current
- Assist students in selecting the right course, university, and program based on their academic background, career goals, and interests.
- Help students with the application process, including offering assistance with university admission procedures, visa requirements, and financial planning.
- Review and verify documents submitted by students for accuracy and completeness.
- Liaise with universities and education providers to ensure timely processing of applications and acceptance letters.
- Provide students with detailed advice on Australian student visa requirements, processes, and timelines.
- Assist students in preparing their visa applications, and ensure they comply with immigration policies and regulations.
- Build and manage a network of university contacts to stay updated on admission requirements, scholarship opportunities, and program changes.
- Provide guidance and mentorship to junior counselors, ensuring they meet performance standards and improve their skills.
- Represent the IDP Education brand and values by maintaining professionalism and offering exceptional support to students.
Counsellor - Australia
IDP Education Lanka (PVT) LTD
Western Province
03.2023 - 06.2024
- Assist the university agent/ representatives in developing and implementing required actions to have a strong student pipeline and to cater prospective students timely.
- Counselling Students and Parents on the course selection process, University eligibility criteria, financial assessment, visa relevant information, study destination overall understanding.
- Facilitate and assist prospective students to meet application deadlines and other information with regards to the university application process.
- Developing timely system training, other destination training to the staff to maintain and achieve the student pipeline.
- Develop the course knowledge timely according to the university updates, university admission Process, GTE screening and Student visa lodging
Enrollment Executive
Nawaloka College of Higher Studies (PVT) LTD
Western Province
03.2021 - 03.2023
- Checked students Genuine Temporary Entrant Capacity
- Managed, progressively process, and maintained applications through the initial application phase to enrollment
- Attended Exhibitions on behalf of the company
- Enhance successful recruitment and outreach efforts to increase interest from prospective students.
- Compile data and materials to prepare reports and summaries for management
- Distributing the leads among Counselors and Following up the students
Marketing Specialist
PRAMIX Holdings (Pvt) Ltd
Western Province
06.2020 - 02.2021
- Assisted in the planning, creation, and execution of marketing campaigns.
- Conducted research to identify market trends, target audiences, and competitive landscape.
- Developed and executed email marketing campaigns.
- Supported the development and enforcement of brand guidelines.
- Tracked and reported on the effectiveness of marketing campaigns, providing insights and recommendations for optimization.
- Managed customer data and use CRM tools to improve marketing strategies.
Junior Executive – Student Counsellor
Tingo Education PTY LTD
Western Province
12.2018 - 04.2020
- Provide information to potential clients by utilizing the universities selling points and feedback.
- Managing the whole process from Consultation till Visa Process
- Provide students with information on courses, undergraduate admissions workshops, and admissions contacts
- Representing the Company in University Events
- Provide appropriate follow-up communication with prospective students regarding inquiries on course content, campus and student life, and scholarship opportunities
- Work with advising staff and transfer services to streamline student enrollment.
Education
Postgraduate Diploma in Professional Marketing
ACIM
07-2022
Bachelor of Science - BSC (HONS) in Business Administration
University of The West of England, Bristol
Graduated With An Upper Second Class HonoursMaster of Science -
Master of Science
University Of The West Of EnglandCIMA
Strategic Level Reading Skills
- SAP
- Microsoft Office Suite
- Multitasking skills
- Creative problem-solving
- Analytical thinking skills
- Interpersonal communication skills
- Time management skills
- Excellent customer service skills
- Microsoft Excel
- Solution-focused counseling
- Collaborative approach
Accomplishments
- IDP Emerging Star Award - Issued May 2024| IDP Education (PVT) LTD
- Extra Miler Award - Monthly - Issued October 2023| IDP Education (PVT) LTD
- Postgraduate Diploma in Professional Marketing - CIM| The Chartered Institute of Marketing
Publications
- The role of strategic HRM in contributing to sustained competitive advantage
- A review of Literature Regarding "Studying Mainstream Leadership to increase an innovative manufacturing culture in the Automobile Industry
- The Impact of Garment Defect Rates on Company Performance of MAS Intimates Slimline (Pvt) Ltd
- Investor's inappropriate decisions caused by creative Accounting and its Financial figures
REFERENCES
- Mrs. Chathushka Kiriella
Senior Lecturer Independent Consultant
Former Program Lead – Northshore College of Business and Technology
chathushkakiriella@gmail.com
- Dr. Vindhya Rukmanthi Nettikumara
Educational Consultant, Aussizz Migration & Education Consultants
Clayton, Victoria, Australia
rukmanthi@gmail.com | +61 452 238 144
Timeline
Senior Counsellor - Australia
IDP Education Lanka (PVT) LTD
06.2024 - Current
Counsellor - Australia
IDP Education Lanka (PVT) LTD
03.2023 - 06.2024
Enrollment Executive
Nawaloka College of Higher Studies (PVT) LTD
03.2021 - 03.2023
Marketing Specialist
PRAMIX Holdings (Pvt) Ltd
06.2020 - 02.2021
Junior Executive – Student Counsellor
Tingo Education PTY LTD
12.2018 - 04.2020
Postgraduate Diploma in Professional Marketing
ACIM
Bachelor of Science - BSC (HONS) in Business Administration
University of The West of England, Bristol
Master of Science -
Master of Science
CIMA
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