Shavin Dunusinghe
Assistant Sales Engineer
Kadana, Sri Lanka,Sri Lanka
Summary
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Sales Engineer
United Tractor & Equipment CAT
02.2024 - Current
- Managed a portfolio of existing accounts, fostering long-term relationships that resulted in repeat business opportunities.
- Organized and led product demonstrations for potential clients, showcasing the benefits of our engineering solutions.
- Regularly communicated with clients post-sale to ensure continued satisfaction with engineering solutions provided.
- Collaborated with internal teams to streamline sales processes, improving overall efficiency and productivity.
Assistant Engineer
United Tractor & Equipment CAT
8 2022 - 01.2024
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Collaborated with the engineering team on complex projects, leading to successful completions within deadlines.
- Provided expert technical advice to internal teams regarding product features, specifications, installation requirements, and troubleshooting procedures that improved overall product knowledge within the department.
- Assisted in reducing downtime by quickly identifying and resolving technical issues for clients.
- Maintained accurate records of all service activities, documenting any recurring issues for further analysis and improvement opportunities.
Heavy Equipment Technician
United Tractor & Equipment CAT
11.2019 - 08.2022
- Practical & theory training was given by United Tractor & Equipment Ltd., sole agent for Caterpillar Earthmoving machines, power generators & Material handling equipment
- Working as a workshop technician and field service technician at United Tractor
- Specialized In Repairing & Maintenance of Caterpillar Machines Namely, Dozers, Excavators, Compactors, Backhoe Loaders
- I Have Worked on Caterpillar Engines Models Troubleshooting, Top End, Major Overhaul and General Maintenance
- Caterpillar heavy machines such as excavators, dozers, backhoe loaders, compactors, wheel loaders, skid steer loaders
Education
CIMA - Accounting And Finance
Imperial College of Business Studies
Colombo Sri Nov 2023 To Jul 2024 HND in Electrical And Electronic Engineering
SLT Training Center
(NIT ) Colombo Sri Lanka Nov 2022 To Oct 202401-2025
Level 3 Diploma in Electrical And Electronic Engineering -
LECO Training Center
01.2020 - 05.2021
Heavy Equipment Technician - Heavy Equipment
UTE Training Center
Colombo, Sri Lanka 11.2019 - 05.2022
Skills
Good communication skills
Team player
Well-organized working ability
Fast learner
Ability to adjust to working environment
Willingness to take leadership responsibilities
Goal orientation
Client acquisition
Knowledgeareas
- Caterpillar service information system (SIS).
- Caterpillar Electronic Technician (ET).
- Followed Caterpillar Applied Failure Analysis (AFA).
- Followed Caterpillar Contamination Control (CC).
Qualifications
- Successfully completed 7 Service System Fundamental (level 1)
- Successfully completed 7 Service System Fundamental (level 2)
- Successfully completed NVQ Level 4 in Construction Equipment Mechanic Course.
- Successfully completed HND in Electrical And Electronic Engineering
- Successfully completed Cima Certificate Level
- Diploma in Electrical And Electronic Engineering (level 3)
- GCE O/LEVEL Successfully completed (both London and Local)
- GCE A/LEVEL completed
Timeline
Assistant Sales Engineer
United Tractor & Equipment CAT
02.2024 - Current
Level 3 Diploma in Electrical And Electronic Engineering -
LECO Training Center
01.2020 - 05.2021
Heavy Equipment Technician
United Tractor & Equipment CAT
11.2019 - 08.2022
Heavy Equipment Technician - Heavy Equipment
UTE Training Center
11.2019 - 05.2022
Assistant Engineer
United Tractor & Equipment CAT
8 2022 - 01.2024
CIMA - Accounting And Finance
Imperial College of Business Studies
HND in Electrical And Electronic Engineering
SLT Training Center
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