Charuni Shashikala
Temple Road, Thalahinna, Ibbagamuwa
Summary
Motivated and detail-oriented professional with experience as a cashier in retail, food service, and hospitality industries. Proficient in cash handling, payment processing, customer service, and inventory management. Holds a Bachelor of Performing Arts and certifications in Microsoft Office and English Language. Aspires to advance in the cashier and sales field, leveraging education and experience to deliver exceptional service and contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Nils Store - One Galle Face
12.2024 - 01.2025
- Efficiently handled cash, card, and QR code payments while ensuring accuracy and maintaining compliance with company policies.
- Provided outstanding customer service by assisting with product inquiries, resolving concerns, and fostering a positive shopping experience.
- Supported store operations through inventory management, restocking shelves, and collaborating with the team to maintain a clean and organized retail environment.
Cashier
Cafe Amakie
01.2024 - 03.2024
- Accurately processed cash, card, and QR payments, ensuring seamless transactions and maintaining daily account reconciliation.
- Provided excellent customer service by handling inquiries, addressing concerns, and fostering a welcoming environment for all patrons.
- Assisted in operational tasks, including inventory checks, maintaining cleanliness, and collaborating with team members to improve efficiency and service quality.
Cashier
KFC
06.2023 - 10.2023
- Efficiently managed cash transactions, card payments, and QR code payments, ensuring accuracy and adherence to company standards.
- Delivered exceptional customer service by addressing inquiries, resolving complaints, and maintaining a friendly and professional demeanor at all times.
- Supported store operations by assisting in inventory management, maintaining cleanliness, and collaborating with team members to optimize workflow and enhance customer satisfaction.
Education
Bachelor of Performing Arts (Honours) - Dance & Drama
University of The Visual And Performing Arts
Colombo, Sri Lanka07-2023
Certificate - Microsoft Office Applications
Youth Council Sri Lanka
Kurunegala, Sri Lanka09-2024
Certificate - English Language
Youth Council Sri Lanka
Kurunegala, Sri Lanka03-2015
General Certificate of Education - Advanced Level Examination
Central College
Ibbagamuwa, Sri Lanka01-2016
General Certificate of Education - Ordinary Level Examination
Model School
Ibbagamuwa, Sri Lanka01-2013
Skills
- Cash Handling
2 Payment Processing
3 Customer Service
4 Inventory Management
5 Sales Transactions
6 Team Collaboration
- Point-of-Sale (POS)
8 Time Management
9 Conflict Resolution
10 Product Knowledge
11 Problem Solving
12 Attention Accuracy
Languages
Sinhala
Native language
English
Upper intermediate
B2
REFEREES
Mr. Mahesh Eranga
External Lecturer, UVPA
Phone: +94 77 7763757
Mr. Indika Lakmal
Visiting Lecturer
Phone: +94 71 280 88 22
Timeline
Cashier
Nils Store - One Galle Face
12.2024 - 01.2025
Cashier
Cafe Amakie
01.2024 - 03.2024
Cashier
KFC
06.2023 - 10.2023
Bachelor of Performing Arts (Honours) - Dance & Drama
University of The Visual And Performing Arts
Certificate - Microsoft Office Applications
Youth Council Sri Lanka
Certificate - English Language
Youth Council Sri Lanka
General Certificate of Education - Advanced Level Examination
Central College
General Certificate of Education - Ordinary Level Examination
Model School
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