B.K SHARMILA
Doha
Summary
Dynamic and results-driven professional with over 10 years of experience in luxury retail sales, women's fashion, watches & jewelry, and beauty culture. Skilled in personalized customer service, inventory management, and team leadership. With a strong foundation in product knowledge and client satisfaction, I aim to further advance my career in the Sales and Beauty Culture field, utilizing my diverse experience and education to contribute to success and deliver exceptional results in future roles.
Overview
15
15
years of professional experience
Work History
Section Supervisor
ASB Fashion
07.2021 - 01.2025
- Supervised daily operations within the fashion section, ensuring high standards of customer service, merchandise presentation, and inventory management to enhance the shopping experience.
- Led and trained a team of sales associates, fostering a collaborative environment to meet sales targets and deliver exceptional customer service while maintaining efficient operations.
- Managed stock levels, organized product displays, and monitored sales trends, ensuring optimal stock availability and timely replenishment to meet customer demand.
Sales Assistant (Watch & Jewelry)
Morad Yousuf Behbehani, Avenues Mall
05.2017 - 08.2020
- Specialized in luxury watch and jewelry brands, including Omega, Tissot, Hublot, Longines, Oris, Hamilton, Mido, Calvin Klein, and Korloff, providing expert guidance to clients in selecting timepieces and jewelry that matched their preferences.
- Maintained in-depth knowledge of product features, brand history, and market trends, ensuring personalized customer service and effective communication to enhance the shopping experience.
- Managed inventory, ensured displays were well-stocked and organized, and contributed to achieving sales targets through upselling and cross-selling strategies, while maintaining a high level of store presentation.
In Charge (Beauty & Makeup Department)
Habchi & Chalhoub, Tanagra, Salhiya Complex
07.2014 - 01.2017
- Led the Beauty & Makeup Department, overseeing daily operations, maintaining high service standards, and providing personalized makeup consultations to enhance the client experience with luxury beauty products.
- Managed inventory, ensuring optimal stock levels and visually appealing product displays, while implementing merchandising strategies to meet customer demand.
- Trained and supervised junior staff, fostering a knowledgeable and efficient team while driving sales growth through upselling, cross-selling, and exceptional customer service.
Sales Assistant
Marks & Spencer, 360 Mall
05.2010 - 04.2013
- Provided personalized customer service in the Women's Fashion Department, assisting clients in selecting apparel that matched their preferences while maintaining in-depth knowledge of product features, brand history, and market trends.
- Managed inventory by ensuring well-stocked and organized displays, conducted regular stock checks, and processed sales transactions accurately, handling both cash and electronic payments.
- Collaborated with the sales team to achieve and exceed sales targets through upselling and cross-selling strategies, enhancing the store’s overall performance and customer experience.
Education
NVQ Level 04 Certificate - Beauty Culture
Dreamron College of Art & Beauty
Anuradhapura, Sri Lanka07-2024
Certificate - Fashion & Beauty
The Princes Lanka
Colombo, Sri Lanka03-2008
Skills
- Luxury Retail Sales
2 Watches & Jewelry Expertise
3 Personalized Customer Service
4 Inventory Management
5 Product Knowledge
6 Team Leadership
7 Beauty & Makeup Artistry
8 Client Satisfaction
9 Sales Performance
10 Brand Expertise
11 Strong Communication
12 Time Management
PERSONAL details
- Nationality: Sri Lankan
- Date of Birth: 10th January 1987
- QID: Valid until 30/01/2026
- Passport: N11399470 (Valid until 27/05/2034)
- Visa Status: NOC with transferable visa
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Professional Working
Timeline
Section Supervisor
ASB Fashion
07.2021 - 01.2025
Sales Assistant (Watch & Jewelry)
Morad Yousuf Behbehani, Avenues Mall
05.2017 - 08.2020
In Charge (Beauty & Makeup Department)
Habchi & Chalhoub, Tanagra, Salhiya Complex
07.2014 - 01.2017
Sales Assistant
Marks & Spencer, 360 Mall
05.2010 - 04.2013
NVQ Level 04 Certificate - Beauty Culture
Dreamron College of Art & Beauty
Certificate - Fashion & Beauty
The Princes Lanka
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