Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ajith Kumara

Embilipitiya

Summary

Experience up to 12+ years of proven DATA ENTRY and Garment Technology. Reducing errors by 25% and increasing efficiencies by 30% Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2025
2025
years of professional experience

Work History

Industrial Quality Manager and Data Analysis

EL Shaddai Printing SDN, BHD
Rawang
02.2023 - Current
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Developed dashboards with Tableau to monitor key performance indicators.
  • Created predictive models to forecast customer behavior.
  • Provided data-driven solutions to support decision making.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Maintained documentation of all the processes related to Data Analysis.
  • Developed and implemented quality management systems to ensure compliance with customer requirements.
  • Conducted training sessions for employees on quality assurance processes, techniques and tools.
  • Performed internal audits of production processes to identify areas of improvement and non-conformities.
  • Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.

Product Development Specialist

Delta Textile
Cairo
08.2015 - 09.2021
  • Developed and designed products to meet customer needs.
  • Conducted market research to determine product requirements.
  • Assessed existing product designs for improvements and modifications.
  • Identified potential suppliers, negotiated terms and established supplier relationships.
  • Collaborated with engineering teams to develop prototypes of new products.
  • Reviewed customer feedback and made changes as necessary to improve the product design.
  • Analyzed manufacturing processes to identify areas for improvement in production efficiency and cost reduction.
  • Provided technical support during the production process to ensure quality control measures were met.
  • Evaluated customer satisfaction surveys and implemented strategies for improving customer experience.
  • Supported efforts to develop and launch new product offerings and enhancements for existing products.

Technical Executive

MAS Intimates
Rathmalana
02.2005 - 07.2009
  • Conducted research and analyzed data to identify opportunities for process improvements.
  • Developed and implemented strategies to increase customer satisfaction with technical products and services.
  • Worked closely with software developers, IT professionals, and other stakeholders to ensure successful product launches.

Industrial Quality Manager

Velocity International
Portside

Asia Inspection Quality Inspector

Trade Cotton World (TCW)
Alexandria

Education

GAP & NIKE Examination Best Place

VELOCITY INTERNATIONAL
01-2017

BUSINESS MANAGEMENT DIPLOMA

Open University
Egypt
06-2016

DIPLOMA IN BUSINESS ENGLISH

Royal Institute
Colomboi Lanka)
01-2008

COMPUTER PROGRAM CREATOR DIPLOMA

University (UCSC)
Colombo
01-2007

Advance Level (A/L) Art

SRI DHARMAGUPTHA PIRIVEN
Paiyagala
01-2005

GCE Ordinary Level (O/L)

R/Jandura Viddayalaya
Embilipitiya
01-2002

Skills

  • Corrective Actions
  • Product Inspection
  • Customer Satisfaction
  • Excellent researching skills
  • Compliance Monitoring
  • Internal Auditing
  • Conducting Risk Analysis Meeting
  • Document Management
  • Operation Monitoring
  • SOP Development
  • Mastery of quality processes
  • Data analysis and Reporting
  • Financial Reporting
  • SAP
  • Quickbooks

Languages

Sinhales
First Language
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Bengali
Intermediate (B1)
B1
Malay
Elementary (A2)
A2

Timeline

Industrial Quality Manager and Data Analysis

EL Shaddai Printing SDN, BHD
02.2023 - Current

Product Development Specialist

Delta Textile
08.2015 - 09.2021

Technical Executive

MAS Intimates
02.2005 - 07.2009

Industrial Quality Manager

Velocity International

Asia Inspection Quality Inspector

Trade Cotton World (TCW)

GAP & NIKE Examination Best Place

VELOCITY INTERNATIONAL

BUSINESS MANAGEMENT DIPLOMA

Open University

DIPLOMA IN BUSINESS ENGLISH

Royal Institute

COMPUTER PROGRAM CREATOR DIPLOMA

University (UCSC)

Advance Level (A/L) Art

SRI DHARMAGUPTHA PIRIVEN

GCE Ordinary Level (O/L)

R/Jandura Viddayalaya
Ajith Kumara