YOGESH KUMAR
Chirawa
Summary
To work with my maximum potential in a challenging and dynamic environment and to keep adding values to myself and simultaneously contribute to the growth of my organization. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Data Analyst
BITTU PVT. LTD.
COLOMBO
07.2023 - Current
- Created predictive models to forecast customer behavior.
- Gathered requirements from stakeholders to design data models and reports.
- Translated raw data into meaningful information using statistical techniques.
Hotel Manager
SUNSHINE RESORT
JHUNJHUNU
11.2021 - 11.2022
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Maintained high standards of quality control, hygiene, health and safety.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Monitored customer feedback surveys and took appropriate action based on results.
Reception Manager
KOTAK MAHINDRA BANK
NOIDA
06.2020 - 11.2020
- Managed the front desk operations, including greeting guests and visitors in a professional manner.
- Maintained accurate records of all incoming calls, messages and visitor logs.
- Organized meetings with clients and ensured their comfort while waiting for appointments.
Call Center Representative
ICCS
DELHI
01.2020 - 05.2020
- 3 month experience in PMKVY Customer care in ICCS DELHI.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Education
CHIRAWA COLLAGE CHIRAWA
CHIRAWA, JHUNJHUNU07-2015
High School Diploma -
RAJASTHAN PUBLIC. SR. SEC. SVHOOL
CHIRAWA, JHUNJHUNU03-2015
RS-CIT - Computer And Information Sciences
VARDHMAN MAHAVEER UNIVERSITY
01-2014
Skills
- Microsoft Office expertise
- Word Processing
- Microsoft Excel certified
- Information Storage
- Customer Service
- Call Control
- Data Entry
- Employee Communications
- Customer-focused
Self Assessment
- Hard Working
- Smart Work
- Good Communication Skills
- Positive Thinking
Academic Qualification
- 10th Class Passed from RBSC Board in 2012
- 12th Class Passed from RBSC Board in 2015
Personal Information
- Father's Name: Mr. Pawan kumar
- Mother's Name: Mrs. Kiran devi
- Date of Birth: 10/07/1998
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
Listening songs, Modeling, Bussiness
Disclaimer
I Hare by declare that the information furnished above is true to the best of my knowledge.
Languages
Hindi
First Language
English
Beginner
A1
PUNABI
Elementary (A2)
A2
References
References available upon request.
Timeline
Data Analyst
BITTU PVT. LTD.
07.2023 - Current
Hotel Manager
SUNSHINE RESORT
11.2021 - 11.2022
Reception Manager
KOTAK MAHINDRA BANK
06.2020 - 11.2020
Call Center Representative
ICCS
01.2020 - 05.2020
CHIRAWA COLLAGE CHIRAWA
High School Diploma -
RAJASTHAN PUBLIC. SR. SEC. SVHOOL
RS-CIT - Computer And Information Sciences
VARDHMAN MAHAVEER UNIVERSITY
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