Wasantha Wickramaratna

• Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
• Watched closely to catch errors and notified surveillance of irregularities.
• Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
• Monitored chips purchases, table inventories and player win ratios.
• Eliminated customer service issues by quickly resolving disputes and correcting problems.
• Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
• Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
• Established and maintained banks and table bet limits for each supervised game.
• Enforced safety rules and removed safety hazards while monitoring gaming floors.

• Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
• Watched closely to catch errors and notified surveillance of irregularities.
• Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
• Monitored chips purchases, table inventories and player win ratios.
• Eliminated customer service issues by quickly resolving disputes and correcting problems.
• Met coverage demands by moving dealers around and reorganizing strategies based on current needs.

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