Quality Assurance Associate
- Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
- Reduced defects in production by consistently reviewing processes and collaborating with cross-functional teams.
- Increased customer satisfaction through diligent monitoring of product performance and addressing concerns promptly.
- Streamlined quality assurance processes, resulting in improved efficiency and reduced error rates.
- Played a key role in new product launches by providing insightful feedback on prototypes and guiding design revisions based on test results.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Created testing protocols to be used across product lines.