VIRAJ MADUSHAN
Kiribathgoda,12
Summary
Experienced in flight dispatch, I excel at navigating challenges in this fast-paced industry. Strong problem-solving skills and a proactive approach enable efficient task completion. Adaptable, creative, and results-oriented, I am dedicated to advancing organizational goals through meaningful contributions.
Overview
10
10
years of professional experience
Work History
Flight Dispatcher
SriLankan Airlines
07.2022 - Current
- Applied simulations and other training techniques to instruct flight controllers on effective communication strategy.
- Ensured seamless coordination between airline departments during irregular operations such as diversions or cancellations due to unforeseen circumstances.
- Facilitated efficient crew scheduling by balancing workload, rest periods, and regulatory requirements to optimize performance and safety.
- Promoted a culture of continuous improvement by participating in regular training sessions and staying current on industry best practices.
- Facilitated smooth international flights by securing necessary permits and coordinating with foreign aviation authorities.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
Senior Customer Service officer
DIALOG BUSINESS SERVICES (PVT) LTD
10.2018 - 12.2021
Computer Operartor
NISHMA APPAREL
09.2015 - 01.2017
Trainee Data Entry Operator
CERTIS LANKA COURIER SERVICE PVT LTD
05.2015 - 08.2015
Education
Level 7 Pearson BTEC Post Graduate Diploma - Strategic Management & Leadership
ESOFT METRO CAMPUS
Kandy, Sri Lanka10-2022
Flight Dispatcher (ICAO 201) Programme - Aviation
SriLankan Aviation College
Katunayaka, Sri Lanka07-2018
Skills
- Effective Time Coordination
- Navigation System Expertise
- Technical report writing
- Aircraft performance analysis
- Flight monitoring techniques
- Teamwork and collaboration
- Decision-making
- Safety oversight
- Flight planning expertise
Languages
English
sinhala
Timeline
Flight Dispatcher
SriLankan Airlines
07.2022 - Current
Senior Customer Service officer
DIALOG BUSINESS SERVICES (PVT) LTD
10.2018 - 12.2021
Computer Operartor
NISHMA APPAREL
09.2015 - 01.2017
Trainee Data Entry Operator
CERTIS LANKA COURIER SERVICE PVT LTD
05.2015 - 08.2015
Level 7 Pearson BTEC Post Graduate Diploma - Strategic Management & Leadership
ESOFT METRO CAMPUS
Flight Dispatcher (ICAO 201) Programme - Aviation
SriLankan Aviation College
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