Vikum Mallawa Arachchi Gamage

Currently resides and working in Sri Lanka. Professional Summary I'd like to present myself as a reliable personal with a strong sense of teamwork who strives to provide better client service. A high-energy, optimistic team player with a strong desire to progress in the hospitality industry. An experienced professional with a thorough awareness of the role and responsibilities, who is responsible for monitoring and ensuring the smooth functioning of food and beverage service operations. Since I have over 10 years of hands-on experience and a proven track record of enhancing evaluation results, I am convinced that my professional experience will be an advantage to any organization I serve. Professional Qualifications Core Competences Excellent communication skills and ability to work effortlessly. Excellent expertise of food and beverage products, as well as market trends and service standards Ability to recognize and address customer issues and areas for improvement in a timely way. Ability to prioritize workload in a high-stress atmosphere and complete tasks on time. Ability to work in a multicultural environment by accepting & respecting vast and wide Cultural & the ethnic differences. Ability to multi-task and work well in a fast paced, team-oriented environment. Ability to manage work effectively and work under minimal supervision. Capability to work with patience and flexible & highly maintain an effective communication. Ability to maintain good business relations with all employees, guests, customers, and service providers. Exceptional organizational and people-management ability with empathy.

Academic Qualifications G.C.E (Advance Level & Ordinary Level)

IATA Diploma

Computer Diploma

Hygiene Certificate

English Certificate

Name : Mr. Mevan Adeesha

Designation : Duty Manager

Organization : Sri Lankan Airlines - Catering Division

Email : mevanm@hotmail.com

Contact No : +94 77 8310832

Name: Mr. Shamal weerabahu

Designation : General Manger

Organization : Silver Ray Hotel Sri Lanka

Email : gm@silverray.lk

Contact No : +94716381000

Academic Qualifications

G.C.E (Advanced Level) Year 2002

ü Examination Body : The Department of Examination - Sri Lanka

Subjects : Accounts, Business Studies & Economics

Results : One B Pass & 2 C Passes

School : G / Ananda Central Collage - Elpitiya- Sri Lanka

G.C.E (Advanced Level) Year 1998

ü Examination Body : The Department of Examination - Sri Lanka

Subjects : Mathematics, Buddhism, Science, Social Studies,

English, Commerce, Sinhala Language & Art

Results : 2 D Passes ,4 C Passes & 2 S Passes

School : St. Mary's Collage Elpitiya – Sri Lanka