Networking and Network Security
Thusitha Withanage
Head Of Managed Services
Colombo,Sri Lanka
Summary
Veteran Network Operations Manager adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
8
8
Certifications
1
1
Language
Work History
Head of Managed Services
Blue chip Technical Services Pvt Ltd
Colombo, Sri Lanka
03.2010 - Current
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Closely collaborated with project members to identify and quickly address problems.
- Oversaw IT department operations and training.
- Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Produced reports and updated customers and senior leaders on progress and roadblocks.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Oversaw development and implementation of improvements to support and network operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Coordinated Network and network security projects, defined scope, and managed milestones.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Communicated regularly with customers concerning data exchange and technology integration.
- Interviewed, hired, trained and mentored 11 staff by coaching daily, leading performance reviews and offering constructive feedback.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Education
Bachelor of Science - Computer Engineering
University of Peradeniya
Sri Lanka 03.2001 - 05.2006
Skills
Hiring proficiency
Product development
Technical Analysis
Written Communication
Active Listening
Planning and Coordination
Problem-Solving
Leadership
Analytical and Critical Thinking
Certification
ITIL 4 Foundation
Interests
Timeline
ITIL 4 Foundation
10-2021
Zimbra sales Engineer
08-2021
Check Point certified Security Administrator - CCSA
05-2021
Fortinet certified Network Security Professional - NSE4
03-2020
Red Hat experties in Server Hardening
08-2016
Red Hat Virtualization Administrator
04-2016
Red Hat Certified Engineer
03-2015
Cisco certified Network Associate - R&S
10-2014
Head of Managed Services
Blue chip Technical Services Pvt Ltd
03.2010 - Current
Bachelor of Science - Computer Engineering
University of Peradeniya
03.2001 - 05.2006