Thusitha Punchihewa

Tim Hortons Manotick

Nepean

07.2023 - Current

Worked in close collaboration with team members to ensure customers received high-quality service.
Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
Stocked shelves with food items, beverages, condiments, cutlery, utensils.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
Resolved guest complaints to maintain complete customer satisfaction.
Worked collaboratively with other staff members during peak hours ensuring smooth operations.
Verified order accuracy and delivered to guests on-time to promote great service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Greeted guests with friendliness and professionalism.