Thushara Kumari Gurusinghe
Dambulla
Summary
Dynamic Pharmacy Assistant with a proven track record at Darshana Pharmacy, excelling in prescription management and inventory control. Recognized for exceptional customer service and innovative problem-solving skills, I effectively utilized pharmacy software and data analysis to enhance operational efficiency and drive customer satisfaction. Committed to continuous improvement and team collaboration.
Overview
1
1
year of professional experience
2021
2021
years of post-secondary education
Work History
Pharmacy Assistant
Darshana pharmacy
Dambulla
09.2022 - 08.2023
- Assisted customers with prescription refills and over-the-counter recommendations.
- Organized and maintained inventory for medications and pharmacy supplies.
- Processed prescription orders efficiently using pharmacy management software.
- Updated and maintained databases with current information.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Education
Dambulla Central College
Dambulla Skills
- Prescription management
- Inventory control
- Pharmacy software
- Data analysis
Timeline
Pharmacy Assistant
Darshana pharmacy
09.2022 - 08.2023
Dambulla Central College