Thiwanka Kalhara Ranaweera
Summary
FOOD AND BEVERA GEMANAGER
Experienced hospitality professional in five-star hotel management, focusing on food and beverage operations. Proficient in customer service, staff management, inventory control, and marketing tactics. Demonstrates strong leadership and problem-solving skills to uphold exceptional service and hygiene standards. Over 5 years of experience enhancing restaurant quality by effectively managing employees through recruitment, training, and scheduling. Committed leader dedicated to delivering top-tier customer service and fostering a positive work atmosphere for staff. Well-versed in food safety and sanitation procedures.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Araliya Green City Hotel
03.2023 - 01.2025
- Oversee daily food and beverage operations efficiently.
- Ensure excellent customer service and guest satisfaction in five-star hotel.
- Manage inventory, ordering, and supplier coordination effectively.
- Maintain hygiene standards & ensure regulatory compliance consistently.
Food & Beverage Manager
Ceylon Chef Restaurant
09.2022 - 03.2023
- Maintain cleanliness and hygiene standards in all areas.
- Handle customer complaints and resolve issues professionally.
- Develop marketing strategies to increase restaurant sales.
- Ensure compliance with health and safety regulations.
Food & Beverage Manager
White house Holiday Inn
05.2021 - 09.2022
- Develop menus and pricing strategies for profitability.
- Handle customer feedback and resolve service issues.
- Analyze sales reports to improve business performance.
Assistant Restaurant Manager
Papparich
06.2019 - 04.2021
Supervisor
ISSO
11.2018 - 05.2019
Steward
Glen Reception Hall
01.2015 - 02.2017
Kitchen Crew
Papparich
11.2011 - 07.2018
Education
Diploma in Hospitality Management -
London School of Business & Finance
01.2018
Certificate in Digital Marketing - undefined
British Business Collage
01.2022
Certificate in Food and Beverage - undefined
Sunrise Hotel School
01.2014
Certificate in Spoken English -
University of Colombo
01.2014
Skills
- Communication Skills
- Leadership Skills
- Problem Solving
- Team Work
- Multitasking
- Managing hotel and restaurant
- Food safety and hygiene compliance
- Restaurant operations
- Food and beverage operations
- Table management
- Operations management
- Event coordination
- Calendar and scheduling software
- Front of house management
- Analytical thinking
- Self motivation
- Organizational skills
- Health and safety regulations
Certification
- Diploma in Hospitality Management (DIHM), London School of Business & Finance, Singapore, 2018
- Certificate in Digital Marketing, British Business College, Kandy, 2022
- Certificate in Food and Beverage, Sunrise Hotel School, 2014
- Certificate in Spoken English, University of Colombo, 2014
Languages
Sinhala
English
Timeline
Food & Beverage Manager
Araliya Green City Hotel
03.2023 - 01.2025
Food & Beverage Manager
Ceylon Chef Restaurant
09.2022 - 03.2023
Food & Beverage Manager
White house Holiday Inn
05.2021 - 09.2022
Assistant Restaurant Manager
Papparich
06.2019 - 04.2021
Supervisor
ISSO
11.2018 - 05.2019
Steward
Glen Reception Hall
01.2015 - 02.2017
Kitchen Crew
Papparich
11.2011 - 07.2018
Certificate in Digital Marketing - undefined
British Business Collage
Certificate in Food and Beverage - undefined
Sunrise Hotel School
Diploma in Hospitality Management -
London School of Business & Finance
Certificate in Spoken English -
University of Colombo
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