Thilan Tharuka
61/4 A, Thalangama North, Battaramulla
Summary
"Experienced Food and Beverage Waiter with over 8 years of expertise in delivering exceptional customer service in dynamic environments. Skilled in menu knowledge, guest relations, and maintaining hygiene standards. Currently serving at Alma Health & Spa Retreat, I am dedicated to advancing in the food and beverage field and committed to leveraging my extensive experience to consistently provide the best service possible."
Overview
10
10
years of professional experience
Work History
Food and Beverage Waiter
Alma Health & Spa Retreat
2023.04 - Current
- Provided personalized dining experiences by understanding and catering to guest preferences in a high-end health and spa retreat setting
- Ensured timely and accurate service while maintaining a calm and professional demeanor in a fast-paced environment
- Coordinated with kitchen and bar staff to deliver meals and beverages that align with the retreat's health and wellness philosophy
- Monitored inventory and proactively restocked supplies to ensure uninterrupted service during peak hours
- Maintained a thorough knowledge of the menu, including dietary restrictions and special offerings, to guide guests in making informed choices.
Food and Beverage Waiter
Pizza Hut
2014.06 - 2022.11
- Delivered exceptional customer service by efficiently taking orders and ensuring prompt food and beverage delivery to maintain high levels of customer satisfaction
- Managed customer inquiries, provided menu recommendations, and handled special dietary requests with accuracy and professionalism
- Collaborated with kitchen staff and management to ensure seamless service, while adhering to quality and hygiene standards
- Processed payments, handled cash, and maintained accurate financial records to support smooth daily operations
- Assisted in training new staff, contributing to a well-organized and customer-focused team environment.
Education
General Certificate of Education - Advanced Level Examination
Ananda Sastralaya
Sri Jayewardenepura Kotte, Sri Lanka01.2015
General Certificate of Education - Ordinary Level Examination
Ananda Sastralaya
Sri Jayewardenepura Kotte, Sri Lanka01.2010
Skills
- Customer Service
- Menu Knowledge
- Time Management
- Order Accuracy
- Team Collaboration
- Inventory Management
- Attention to Detail
- Problem Solving
- Guest Relations
- Health Compliance
- Hygiene Standards
- Conflict Resolution
Languages
Sinhala
Native language
English
Advanced
C1
Romanian
Intermediate
B1
Personal Details
- DOB : 29th December 1993
- Nationality : Sri Lankan
- Citizenship : Sri Lankan
Timeline
Food and Beverage Waiter
Alma Health & Spa Retreat
2023.04 - Current
Food and Beverage Waiter
Pizza Hut
2014.06 - 2022.11
General Certificate of Education - Advanced Level Examination
Ananda Sastralaya
General Certificate of Education - Ordinary Level Examination
Ananda Sastralaya
Similar Profiles
Asimia TikosAsimia Tikos
Esthetician at Joseph Anthony Retreat Spa & SalonEsthetician at Joseph Anthony Retreat Spa & Salon
BUYUNGO JOSEPHBUYUNGO JOSEPH
Waiter at Retreat Pool bar, Grosvenor House Dubai and Le Royal Meridien Beach Resort & SpaWaiter at Retreat Pool bar, Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa
Valerie VillatoroValerie Villatoro
Spa Manager at Royal Retreat Day SpaSpa Manager at Royal Retreat Day Spa