Thenuka Dilruk
Summary
Results-driven Technical & Sales Engineer with a proven track record at Castech Lanka in innovative product development and technical consulting. Expertise in data analysis and relationship building led to enhanced sales volumes and optimized concrete mix designs, delivering impactful solutions across diverse industries. A commitment to quality and customer satisfaction drives continuous improvement initiatives.
Overview
9
9
years of professional experience
Work History
Technical & Sales Engineer
Castech Lanka (pvt) ltd
Seeduwa
05.2018 - Current
- Develop, Improve and customized products, formulation, analytical methods and process
- Supported major construction projects across 6+ diverse industries such as hydropower, road, building, airport, wind power, and special projects such as Port City -SL
- Supplied materials and consultancy services to CSCEC, CGGC, CRCC, and MCC .etc. which are ranked among the top 10 construction companies worldwide
- Consult with Site Engineers on analysis, interpretation and development of concrete admixture
- Concrete Mix design introducing & optimization
- Site visiting, analyzing the problem, communicating with sites, and making solutions.
- ISO certification ,Coordination and administrative role with SLSI
- Concrete Admixture ,PC testing & Instrument Handling
- Enhanced sales volume through skilled support to both new and inactive customers.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
Quality Assurance and Quality Control Executive
Tokyo Cement Company
Negombo
03.2016 - 06.2018
- Developed extensive operational guidelines for QA and QC functions.
- Analyzed quality control test results (cement, coarse/fine materials, admixture) and provided feedback and interpretation to production management or staff..
- Conducted regular audits to identify areas of improvement in the quality management system.
- Analyzed data collected from production processes, tests, inspections and surveys to determine levels of conformance to specifications.
- Documented test results and maintained records of all quality control activities according to established protocols.
- Investigated customer complaints related to product quality issues and provided solutions accordingly.
- Implemented proactive measures for continual improvement in the overall Quality Management System.
- Participated in root cause analysis investigations into product defects or process problems.
- Delivered technical support throughout internal and external audit processes, addressing auditors' queries promptly.
- Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Education
Bachelor of Science - Chemistry, Microbiology
University Of Kelaniya
Kelaniya01-2016
Advanced Level - Science
Bandaranayaka Collage
Gampaha01-2010
Skills
- Technical consulting
- Relationship Building Expertise
- Technical writing
- Innovative Product Development
- Cost estimations
- Customer support
- Presentation skills
- Product development
- Communication skills
- Technical support
- Data analysis
- Formulation Chemistry Skills
- Project Management
- Sales strategy development
Timeline
Technical & Sales Engineer
Castech Lanka (pvt) ltd
05.2018 - Current
Quality Assurance and Quality Control Executive
Tokyo Cement Company
03.2016 - 06.2018
Bachelor of Science - Chemistry, Microbiology
University Of Kelaniya
Advanced Level - Science
Bandaranayaka Collage
Similar Profiles
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD
Aubrey BogdanAubrey Bogdan
Lead Bartender at LTDLead Bartender at LTD
Keano ThebaudKeano Thebaud
Intern at LTDIntern at LTD