THARINDU TISSERA

Professional quality assurance expert with experience of over 4 years. Strong background in software testing, defect tracking, and process improvement, with keen eye for identifying inefficiencies and ensuring compliance with industry standards. Highly focused on team collaboration and achieving results, adaptable to changing needs, and reliable in delivering quality outcomes. Strong skills in test automation, manual testing, and performance testing, with proactive approach to problem-solving and continuous improvement.

• Reviewed the system and reported improvements that could be done to improve the user friendliness of the system.
• Planned system releases to the LIVE environment as a release manager and carried out smoke tests after releases.
• Referred the client requirements and prepared test case documents, and executed them.
• Handled client concerns whenever they needed assistance.
• Carried out API testing using postman.
• Followed scrum agile methodology to carry out the tasks.
• Identified software bugs and compiled findings along with suggested improvements for the development team members.
• Analyzed the risk areas and communicated with the team to find solutions by following the right practices and standards.
• Reported and tracked bugs in JIRA and teamed up with developers to assist and verify resolutions.
• Prepared release notes and tested the system thoroughly before releases.
• Executed test cases for LIVE projects and raised concerns in JIRA.
• Got the issues and concerns fixed and retested those following the Agile methodology.
• Created SQL queries to update the existing database and worked with databases.
• Carried out training sessions and conducted product demonstrations to clients and their teams.
• Conducted knowledge transfer sessions and training sessions to new members of the team.
• Provided step by step in detailed replies whenever the clients needed assistance/support.
• Tested hardware/devices integrated to our system (Boarding pass printers/scanners etc.).
• Currently in charge of the support team of an airline handled by our organization.
• Worked on an automation project with Selenium and TestNG.