Tharaka Mello
Kelaniya
Summary
Accomplished Key Account Manager at Health Recon Connect, adept in AML Compliance and Relationship Management. Spearheaded revenue cycle management, ensuring regulatory adherence and operational excellence. Proven track record in enhancing client portfolios and process improvement, demonstrating meticulous attention to detail and strategic planning capabilities.
Overview
14
14
years of professional experience
Work History
Key Account Manager
Health Recon Connect Connect (pvt) Ltd
Colombo
10.2022 - 12.2024
- Handled the administration of multiple key client portfolios with significant financial impact.
- Directed comprehensive revenue cycle management activities including billing, denial management, daily account oversight, weekly reporting.
- Produced comprehensive financial documents to satisfy regulatory requirements.
- Ensured adherence to HIPAA and related regulatory requirements.
Manager Operations
Legacy Healthcare, US LLC
Colombo
09.2020 - 08.2022
- Managing A team and self managing a business relationship with clients
- Duties involves the complete revenue cycle management from Billing, Coding, Filing Claims, Denial Management, Reimbursements, Payment posting & reporting related to all reimbursements due for the healthcare services provided by the Hospital / Surgical Centre/s
Assistant Manager Compliance Operations
WNS Global Services, Sri Lanka (TMF B.V.I Ltd)
Colombo
11.2014 - 04.2020
- On-boarding new clients including End User Clients and Business Introducers
- Identifying transactions in need of due diligence checks/collection
- Assigning tasks to staff and providing approval for their completed tasks
- Conducting Quality Checks
- Training new comers on all processes of New Business and Compliance
- Project Lead for Retrospective AML & Statutory compliance & government Filing - This involves 20,000+ company profiles being reviewed and screened against AML, Regulatory & Statutory
AML Investigation Specialist (Financial Crime Compliance US and UK ops)
HSBC Data Processing Lanka Pvt Ltd
Colombo
10.2010 - 11.2014
- Transaction monitoring based on system generated or staff generated alerts where the investigation is carried out in business and personal accounts of the UK and US HSBC customers
Education
Diploma - Compliance
Institute of Bankers
Sri Lanka02.2018
Bachelor's Degree - Business Management
University College of Dublin
Ireland01.2012
Certification in Global Financial Compliance - Global Financial Compliance
Chartered Institute of Securities And Investments
Nugegoda, Sri LankaSkills
- AML Compliance
- Attention to Details
- Planning
- Product knowledge
- Relationship management
- Reporting / MS Excel
- Regulatory compliance
- Process improvement
- Operations management
- US Healthcare Billing
Additional Awards
- 3 times winner of 'Pioneer' award for process development globally within WNS.
- Successfully developing Common Reporting standards process for TMF B.V.I Operations (2017)
- Successfully developing a new product to the client - Legal Entity Identifier (2018)
Websites
Timeline
Key Account Manager
Health Recon Connect Connect (pvt) Ltd
10.2022 - 12.2024
Manager Operations
Legacy Healthcare, US LLC
09.2020 - 08.2022
Assistant Manager Compliance Operations
WNS Global Services, Sri Lanka (TMF B.V.I Ltd)
11.2014 - 04.2020
AML Investigation Specialist (Financial Crime Compliance US and UK ops)
HSBC Data Processing Lanka Pvt Ltd
10.2010 - 11.2014
Diploma - Compliance
Institute of Bankers
Bachelor's Degree - Business Management
University College of Dublin
Certification in Global Financial Compliance - Global Financial Compliance
Chartered Institute of Securities And Investments
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