Sumudu Kiringodage
Galle
Overview
18
18
years of professional experience
Work History
Executive Administrative Assistant
Hotel Reef Hotel
Galle
01.2019 - 05.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
Supervisor
Correlreef Hotel
Hikkaduwa
03.2013 - 05.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Administrative Assistant
Corell Reef Hotel
Galle
04.2007 - 05.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Hotel-management-trainee
Corell Reef Hotel
Galle
06.2000 - 06.2004
- Learned new materials, processes and programs quickly.
- Attended training courses to build understanding of processes, techniques and industry.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Maintained high levels of efficiency during training by taking detailed notes and asking questions.
Education
Ordinary Level
MR/Maliduwa Maha Vidyalaya
Matara 12.2000
Skills
- Executive Schedule Management
Timeline
Executive Administrative Assistant
Hotel Reef Hotel
01.2019 - 05.2022
Supervisor
Correlreef Hotel
03.2013 - 05.2018
Administrative Assistant
Corell Reef Hotel
04.2007 - 05.2012
Hotel-management-trainee
Corell Reef Hotel
06.2000 - 06.2004
Ordinary Level
MR/Maliduwa Maha Vidyalaya