Sudarshani Pillai
Colombo
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
31
31
years of professional experience
Work History
EXECUTIVE ASSISTANT /SECRETARY - MANAGING DIRECTOR
ZAKI DESIGNS GROUP
DUBAI
05.2022 - 07.2025
- Managed daily office operations for over five years in Dubai, enhancing overall efficiency.
- Maintained high customer service standards, ensuring exceptional experiences for clients.
- Developed and implemented document management systems to streamline processes.
- Coordinated travel arrangements and itineraries for executives and team members.
- Prepared reports and presentations for management, ensuring clarity and professionalism.
- Monitored incoming communications, responding promptly to emails and calls.
- Organized complex calendars for executives, optimizing scheduling of appointments and meetings.
OFFICE ADMINISTRATOR
ELANOR GROUP OF COMPANIES
DEIRA
01.2022 - 04.2023
- Managed office communications and correspondence for smooth operations.
- Coordinated scheduling and appointments for executives and team members.
- Assisted in budget preparation and expense tracking for office activities.
- Maintained organized filing systems for easy access to information.
- Implemented office procedures to improve efficiency and productivity.
OFFICE ADMINISTRATOR
GULF HOTELS GROUP
SRI LANKA
09.2018 - 02.2022
- Managed office communications and correspondence for smooth operations.
- Coordinated scheduling and appointments for executives and team members.
- Maintained organized filing systems for easy access to information.
- Assisted in budget preparation and expense tracking for office activities.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
PERSONAL ASSISTANT
ANI ENTERPRISES (PVT) LTD
COLOMBO
05.2010 - 04.2017
- Managed executive calendars and scheduled meetings for senior leadership team.
- Coordinated travel arrangements and itineraries for staff and executives.
- Prepared and organized important documents for internal and external meetings.
- Maintained office supplies inventory and ordered necessary materials promptly.
- Assisted in project coordination by tracking deadlines and progress updates.
- Communicated with clients and vendors to facilitate ongoing business operations.
- Organized company events, ensuring comprehensive logistics and participant engagement.
SERETARY TO CEO
BARWA REAL ESTATE
DOHA
08.2008 - 01.2010
- Managed office correspondence and maintained organized filing systems.
- Scheduled appointments and coordinated meetings for executives and clients.
- Facilitated office events and ensured a professional work environment.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Supported HR functions by managing employee records and onboarding tasks.
- Maintained inventory of office supplies and ordered as needed.
- Handled incoming calls and directed inquiries to appropriate departments.
DESTINATION COORDINATOR
GEODIS WILSON
DOHA
09.2007 - 04.2008
- Coordinated logistics for international shipments and customs clearance processes.
- Managed communication between clients, vendors, and internal teams for seamless operations.
- Developed and maintained accurate shipping schedules using transportation management systems.
- Assisted in resolving operational issues through timely problem-solving and collaboration.
OFFICE SECRETARY
GOLDEN CROWN TRADING
DOHA
07.2006 - 09.2007
- Managed daily office operations to ensure smooth workflow.
- Coordinated communication between departments to enhance collaboration.
- Organized and maintained filing systems for easy document retrieval.
- Scheduled appointments and meetings for staff and management.
- Assisted in preparing reports and presentations for client meetings.
- Handled incoming correspondence and directed inquiries accordingly.
- Maintained office supplies inventory and placed orders as needed.
EXECUTIVE SECRETARY
LANKEM CEYLON LTD
COLOMBO
04.1994 - 04.2006
- Coordinated internal and external communications for effective information flow.
- Managed executive schedules and organized meetings for senior leadership team.
- Prepared detailed reports and presentations for board meetings and reviews.
- Maintained filing systems and ensured document organization for easy access.
- Assisted in project coordination and tracked timelines to ensure progress.
- Handled travel arrangements and itineraries for executives efficiently.
- Supported financial operations by processing invoices and managing budgets.
Education
Master's in Business Administration - HONOUR
University of Honolulu
03.2022
PGD in Management - honour
Indian Institute of Management & Technology
02.2013
HDP In Business Organization and Administration - honour
Indian Institute of Management & Technology
03.2011
Skills
- Document management
- Travel coordination
- Meeting organization
- Report preparation
- Customer service
- Office administration
- Communication skills
- Attention to detail
- Multicultural awareness
- Professional demeanor
- Problem solving
- Team collaboration
Languages
- Tamil
- Hindi
- English
Timeline
EXECUTIVE ASSISTANT /SECRETARY - MANAGING DIRECTOR
ZAKI DESIGNS GROUP
05.2022 - 07.2025
OFFICE ADMINISTRATOR
ELANOR GROUP OF COMPANIES
01.2022 - 04.2023
OFFICE ADMINISTRATOR
GULF HOTELS GROUP
09.2018 - 02.2022
PERSONAL ASSISTANT
ANI ENTERPRISES (PVT) LTD
05.2010 - 04.2017
SERETARY TO CEO
BARWA REAL ESTATE
08.2008 - 01.2010
DESTINATION COORDINATOR
GEODIS WILSON
09.2007 - 04.2008
OFFICE SECRETARY
GOLDEN CROWN TRADING
07.2006 - 09.2007
EXECUTIVE SECRETARY
LANKEM CEYLON LTD
04.1994 - 04.2006
Master's in Business Administration - HONOUR
University of Honolulu
PGD in Management - honour
Indian Institute of Management & Technology
HDP In Business Organization and Administration - honour
Indian Institute of Management & Technology
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