Suchintha Wijesekara
Assistant Manager - Operations
Nawala
Summary
Highly motivated individual with a strong desire to contribute to a challenging and positive work environment. Dedicated to utilizing skills and knowledge effectively and efficiently to drive organizational growth. Committed to enhancing working capacities and professional skills to serve the organization in the best possible way. Demonstrating determination and unwavering commitment to achieving success.
Overview
7
7
years of professional experience
21
21
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Assistant Manager - Operations
H One (Private Limited – Dialog)
Colombo, Colombo District
11.2024 - Current
- Overlook the Microsoft Licensing Operation
- Head the core team of the Microsoft incentive drive programme
- Engage with customers to resolve portal and licensing issues
- Engage with various pillars to drive customer and company growth.
- Engage in increasing revenue
- Digitalization
- Evaluated operational metrics regularly to identify areas for improvement and implement corrective actions accordingly.
- Contribute to increase revenue generation
Senior Operations Executive
H One (Private Limited – Dialog)
07.2023 - 11.2024
- Overlook and make sure order processing and other various operations are running smoothly via various Microsoft tools in timely manner
- (CSP/MPSA/EA)
- Engage in resolving order related issues with the internal teams and Microsoft
- Resolve Customer order related issues by engaging with the customer
- Head the core team of Microsoft incentive drive programme
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Consultant/Commercial Executive
H One (Private Limited – Dialog)
09.2022 - 07.2023
- Process orders to via various Microsoft tools in timely manner
- (CSP/MPSA/EA)
- Engage in resolving order related issues with the Microsoft team
- Support in adopting new Microsoft operational systems
- Support the sales team with various support materials and new insights from Microsoft
- Raise Sales orders via SAP
- In the core team of incentive drive programme
Account Manager
H One (Private Limited – Hirdaramani)
01.2022 - 09.2022
- Bring in Sales from local and international markets like Maldives and Bangladesh
- Engage with customers pitch Microsoft products
- Raise customer order requests
Commercial Executive
H One (Private Limited – Hirdaramani International Exports)
09.2020 - 02.2022
- Process orders to via various Microsoft tools in timely manner
- (CSP/MPSA/EA)
- Engage in resolving order related issues with the Microsoft team
- Support the sales team with various support materials and new insights from Microsoft
- Raise Sales orders via SAP
Business Support & Control Intern
Diesel Motor Engineering PLC (DIMO)
07.2019 - 09.2020
- Purchase vehicle spare parts stocks through the system, raise purchase orders, evaluate requisition forms and authorize stock purchases
- Find suppliers to purchase certain spare parts for the cluster
- Manage resources cost effectively and come up with new ideas to the TATA cluster
- Check and evaluate daily prompt/pronto delivery lists
Management Executive
Gavesha Travels & Tours
06.2018 - 09.2019
- Manage the social media page and run relevant advertisements through different social media platforms
- Deal with clients face to face, over the telephone and attend to their requirements
- Manage resources and formulate policies
Education
CIM Level 7 Post Graduate Diploma - Professional Marketing
Cambridge College of Business And Management
Sri Lanka 01.2020 - Current
Bachelor of Business - Management and Marketing
Edith Cowan University
01.2014 - 01.2018
CERT. IV BUSINESS FOUNDATION PROGRAM -
Australian College of Business And Technology
Sri Lanka 01.2012 - 01.2013
GCE (A/L) Examination -
Ananda College
Colombo, 10 04.2001 - 01.2012
GCE (O/L) Examination - undefined
Ananda College
Colombo, 10Skills
- Teamwork
Operational efficiency
Sales support
Service delivery management
Operational planning
Customer engagement
Problem-solving abilities
Administrative management
Competent in Microsoft Operations Management
Attention to detail
Team collaboration
Microsoft Suite
Certification
FPC Qualification - FastTrack Advocate
Timeline
FPC Qualification - FastTrack Advocate
03-2025
FPC Qualification - FastTrack Advocate - Advanced Deployment
03-2025
Canva Essentials
12-2024
FY25 Microsoft 365 Business Value Sales Proficiency Badge
12-2024
Assistant Manager - Operations
H One (Private Limited – Dialog)
11.2024 - Current
Senior Operations Executive
H One (Private Limited – Dialog)
07.2023 - 11.2024
Consultant/Commercial Executive
H One (Private Limited – Dialog)
09.2022 - 07.2023
Account Manager
H One (Private Limited – Hirdaramani)
01.2022 - 09.2022
Commercial Executive
H One (Private Limited – Hirdaramani International Exports)
09.2020 - 02.2022
Google Digital Garage- The Fundamentals of Digital Marketing
05-2020
CIM Level 7 Post Graduate Diploma - Professional Marketing
Cambridge College of Business And Management
01.2020 - Current
Business Support & Control Intern
Diesel Motor Engineering PLC (DIMO)
07.2019 - 09.2020
Management Executive
Gavesha Travels & Tours
06.2018 - 09.2019
Bachelor of Business - Management and Marketing
Edith Cowan University
01.2014 - 01.2018
CERT. IV BUSINESS FOUNDATION PROGRAM -
Australian College of Business And Technology
01.2012 - 01.2013
GCE (A/L) Examination -
Ananda College
04.2001 - 01.2012
GCE (O/L) Examination - undefined
Ananda College
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