Srishani Raveera
Ja Ela,11
Summary
Self - directed event personnel possessing experience in executing banquet events specialized in all segments. Seeks to be organised in work and possess skills in effective communication.Furthermore, posses great leadership skills and capability to engage in team activities. Have the ability to coordinate among groups, add creativity to work and think outside the box when required
Overview
6
6
years of professional experience
Work History
Catering Sales Executive
Taj Samudra Colombo
Colombo
12.2023 - Current
- Reactive event handling of Corporate, Social and MICE Segments
- Actively pursue new business opportunities through networking, cold calling and other sales methods
- Build and maintain strong relationships with encourage repeat business
- Collaborate with clients to plan and execute catering events according to their specifications
- Oversee event setup and ensure smooth coordination
- Conduct market research to identify potential opportunities for growth
- Sending out Function sheets with the use of Taurus Systems for events and ensuring seamless event coordination
Cluster Event Coordinato -MICE
Novotel, Ibis and Adagio Al Barsha
Al Barsha, UAE
07.2022 - 09.2023
- Managed all meeting and event inquiries for Novotel and ibis Al Barsha from qualification to execution
- Configuration and implementation of Opera Sales and Catering system at Novotel
- Conducted Site inspections, finalized event details and released BEOs
- Collaborated with Banquet and Kitchen Teams to finalize menus for Social Events
- Cultivated and maintained client relationships, following up on future inquiries
- Contracted and Managed payments for meetings and events
- Submitted documents for DTCM permits for events
- Handled Walk-in inquiries and ad-hoc site inspections
- Assisted Corporate, MICE and Leisure sales teams in business conversion
- Handled meal bookings for the main restaurant for groups exceeding 10 guests
- Managed room requirements for events/meetings with fewer than 10 rooms , with assistance from the room reservations team
- Organized BEO meetings for seamless event and meeting execution with operational teams
- Achieved the highest banquet revenue since the hotel opening in May 2023
Event Coordinator - Social
Shangri - La Colombo
Colombo
05.2021 - 06.2022
- Inspection of document accuracy prior obtaining signatures from senior management
- Skilled in using systems such as, Delphi FDS, Opera, Check SCM, E- Flow, FCS Connect, Book 360, Diagrams
- Assisted the team by creating BEOs, and designing floor plan as per the event requirements
- Responsible to flawlessly execute events by meeting out all ends
- Worked closely with couples, to meet wedding goals, maintain deadlines, resolve complaints or service issues
- Coordinated third party vendors hired by guests with internal divisions in the hotel
- Accountable in updating attendance in the HRIS system required for payroll
- Actualization catering revenues of all events
- Maintained a good relationship and rapport with clients and colleagues
- Authorized in updating Shangri- La Circle points for all banquet events
- Scheduled Interviews, meetings and other arrangements for senior managers
- Being aware of Hygiene, Food and Fire safety, security standards and procedures and employee concerns as departmental coordinator
Sales Associate
Weligama Bay Marriott Resort & Spa
Weligama
12.2019 - 01.2021
- Managing walk-in business inquiries
- Maximizing room and banquet revenue
- Overlooking travel agent bookings
- Proficient in Marriott based systems: Opera Sales and Catering, GXP Platform, MI Leads, Marriott Learning Hub
- Prepared and presented revenue reports for the Area team
- Negotiation and confirmation of Social, MICE , Corporate , room and banquet events
- Processed bookings through MARSHA to assist the reservations team
- Trained and developed new hires in the department
AYS Associate
Weligama Bay Marriott Resort and Spa
Weligama
01.2018 - 12.2019
- Main point of contact for telephone inquiries and complaints
- Proficient use of Opera PMS
- Redirecting phone calls for appropriate departments and taking down messages
- Responsible for taking down in room dining orders for residential guests
- Attaining proper details for customer needs and ensure to provide satisfactory correspondence
- Report any mishaps, accident and unsafe instances to the management
- Participation in taste panel to gain required knowledge on Food and Beverage
- Handle special requests of guests and provide them personalized service
- Completed cross Xposure training in Sales and Marketing ( Aug 2019-Dec2019)
Education
Bachelor of Science - Business And Management
Northumbria University
Newcastle, UK01-2017
Int. Advanced Diploma in Business Management
BMS
Colombo01-2015
G.C.E Ordinary Level
Sailan International School
Negombo01-2012
Skills
- Event Management
- Business Administration
- Client Relationship Management
- Negotiation
- Interpersonal Skills
- Lead Generation
- Record Keeping
- Problem Solving
- Event Coordination
- Microsoft Office
References
Andreia Wijesinghe - Catering Sales Manager
Taj Samudra Colombo
+94777967691
andreia.wijesinghe@tajhotels.com
Kumar Arya - Director of Sales
The Westin Pushkar Resort and Spa
+918824020672
kumar.arya@marriotthotels.com
Timeline
Catering Sales Executive
Taj Samudra Colombo
12.2023 - Current
Cluster Event Coordinato -MICE
Novotel, Ibis and Adagio Al Barsha
07.2022 - 09.2023
Event Coordinator - Social
Shangri - La Colombo
05.2021 - 06.2022
Sales Associate
Weligama Bay Marriott Resort & Spa
12.2019 - 01.2021
AYS Associate
Weligama Bay Marriott Resort and Spa
01.2018 - 12.2019
Bachelor of Science - Business And Management
Northumbria University
Int. Advanced Diploma in Business Management
BMS
G.C.E Ordinary Level
Sailan International School
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