Sonali Abeysinghe
No.27, Hospital Road, Homagama
Summary
Experienced Delivery Manager with a 3-year track record of leading cross-functional teams, optimizing delivery processes, and ensuring on-time project completion. Known for delivering high client satisfaction through effective communication and project management. Adept at driving process improvements and leveraging technology for enhanced efficiency. Seeking a challenging role to apply expertise in driving project success.
Overview
4
4
years of professional experience
Work History
Delivery Manager
IO Technology Consulting LLC
Florida
12.2022 - Current
- Managed and supervised multiple software development teams.
- Analyzed customer requirements and developed solutions that met their needs while staying within scope and budget constraints.
- Monitored customer feedback throughout the product lifecycle to ensure satisfaction with delivered products or services.
- Collaborated with architects and developers to establish system structure and implement strategies for product delivery.
- Managed full cycle of development including planning, architecture, and implementation.
- Ensured adherence to technical standards for improved quality, maintainability, scalability, availability, and security.
- Ensured comprehensiveness of requirement gathering through active participation.
- Maintained release support throughout the deployment cycle.
- Projects - ADI, Ambuluwawa, Ranketha, SVRI, Hyatt.
- Tools: Bitbucket, JIRA, Confluence, AWS, MySQL, and Visual Studio.
Business Analyst
IO Technology Consulting LLC
Florida
09.2021 - 12.2022
- Established effective communication channels with project partners to understand the business perspectives, necessity and goals.
- Analyzed and documented detailed business requirements to ensure clarity, completeness, and feasibility.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Enhanced collaboration channels between business units and the development team.
- Collaborated with data architects in identifying and defining essential data requirements.
- Developed diverse models including process, data and system ones for representing business processes and requirements.
- Designed solutions in collaboration with solution architects.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Projects - ADI, Ambuluwawa, Ranketha, Hyatt.
- Tools: Bitbucket, JIRA, Confluence, AWS, MySQL, and Visual Studio.
Business Analyst
Tech Venturas Global (Pvt.) Ltd
07.2021 - 09.2021
- Conducted market research to identify potential opportunities for new product development.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Identified opportunities for product improvements.
- Maintained accurate and organized project records.
- Ensured task completion by coordinating and communicating with team members.
- Assisted in streamlining the product release process.
- Supported quality assurance work.
- Projects - Mesh, Gateln.
- Tools: JIRA, Miro, and Microsoft Office.
Content Writer/BA intern
Tech Venturas Global (Pvt.) Ltd
01.2021 - 07.2021
- Managed project requirement documentation to meet standards.
- Researched industry trends and topics to create relevant, informative content.
- Provided support with generating relevant reports, aiding the timely completion of the project.
- Ensured efficient coordination and effective communication among teammates.
- Assisting with the execution of product releases.
- Assisted in quality assurance tasks.
- Projects - Mesh.
- Tools: JIRA, Miro, and Microsoft Office.
Education
BSc (Hons) - Business Computing and Information Systems
University of Central Lancashire
UK03.2021
NCC Level 5 Advanced Diploma - Business IT
Gateway Graduate School
07.2019
NCC Level 4 Diploma - Business IT
Gateway Graduate School
11.2017
NCC Level 4 Diploma - Business
Gateway Graduate School
10.2016
Edexcel G.C.E. Advanced Level Examination -
Gateway College
06.2016
Skills
- Project Management
- Business Analysis
- Analytical and Critical Thinking
- Requirements Analysis
- Documentation And Reporting
- Excellent Communication
- Work Planning and Prioritization
- Quality Assurance
- Agile Methodologies
- AWS, MySQL, JIRA, Visual Studio, Power BI, Postman
Websites
Languages
Sinhala
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Timeline
Delivery Manager
IO Technology Consulting LLC
12.2022 - Current
Business Analyst
IO Technology Consulting LLC
09.2021 - 12.2022
Business Analyst
Tech Venturas Global (Pvt.) Ltd
07.2021 - 09.2021
Content Writer/BA intern
Tech Venturas Global (Pvt.) Ltd
01.2021 - 07.2021
BSc (Hons) - Business Computing and Information Systems
University of Central Lancashire
NCC Level 5 Advanced Diploma - Business IT
Gateway Graduate School
NCC Level 4 Diploma - Business IT
Gateway Graduate School
NCC Level 4 Diploma - Business
Gateway Graduate School
Edexcel G.C.E. Advanced Level Examination -
Gateway College
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