SHIROMI JEEWAMALA YAKALLE KANKANAMGE
PANNIPITIYA
Summary
A dedicated and self-motivated professional with extensive experience in public service and public enterprise, who leads work towards a common goal through strategic management in challenging work environments using successful expertise.
Overview
22
22
years of professional experience
Work History
Commissioner (ICT)
Department of Motor Traffic
12.2022 - Current
- Developed and executed strategic plans to guide the organization towards its long-term goals.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Created policies and procedures that improved overall operations and reduced redundancies in workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Built strategic partnerships with external organizations to expand reach and increase impact on key stakeholders.
- Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
- Leveraged data and analytics to make informed decisions and drive government process improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Divisional Secretary
Dehiwala
06.2022 - 12.2022
General Manager
National Lotteries' Board
12.2020 - 05.2022
Divisional Secretary
Sri Jayawardhanapura Kotte
01.2019 - 12.2020
Divisional Secretary
Kesbewa
06.2017 - 01.2019
Divisional Secretary
Haldummulla
04.2015 - 06.2017
Divisional Secretary
Hambantota
08.2013 - 04.2015
Assistant Director
Youth Development
02.2012 - 08.2013
Assistant Director
Presidential Taskforce for a Trilingual Sri Lanka
05.2011 - 02.2012
Assistant District Secretary
District Secretariat Colombo
05.2006 - 05.2011
Administrative Officer
Department of Motor Traffic
03.2002 - 03.2006
Education
Master of Business Administration in e-governance -
University of Moratuwa
01.2010
Bachelor of Arts -
University of Peradeniya
12.2000
Diploma in Administrative Law -
Sri Lanka Institute of Development Administration
Following Higher National Diploma in Public Procur -
Sri Lanka Institute of Development Administration
SLIDASkills
- HR Development
- Change Management
- Information Communication Technology
- Disaster Management
- Team Building and Leadership
- Supply chain Management
- Project Management
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Customer Relationship Management
- Human Resources Management
Accomplishments
- General Manager – National Lottories Board, Leading the organization to record highst sales in a month in the history of Sri Lankan lotteries in 2021
- Divisional Secretary – Sri Jayawardanapura Kotte, Successfully Managed all the activities in the area by controlling the spared of Covid 19 situation and maintained the lives of the people without any disruption in 2020
- Divisional Secretary – Kesbewa, Successfully managed of the disaster caused by the cyclone in 2017 damaging1700 houses in the area
- Divisional Secretary - Haldummulla, Successfully resettled affected Families by the disaster happen in Meeriyabedda in 2016
- Divisional Secretary - Hambantota, Successfully resettled 500 displaced families by the Prot phase II in Hamabantota in 2014 and 2015
- Assistant District Secretary, Worked as the Management Representative and obtained ISO 9001:2008 certificate to the District Secretariat and all Divisional Secretariats in the Colombo District in 2010
- Assistant District Secretary, Worked as the Productivity Promotion Officer and obtained Productivity award to the Colombo District Secretariat in 2009
- Assistant District Secretary, Worked as the Chief Innovation Officer and Introduced an online issuance of Residential Certificate
- Assistant District Secretary, Introduced a computer system for managing daily mail in Colombo District Administration Management and Monitoring System (EMM)
Dateofappointmentpublicservice
03/05/96
Dateofappointmentslas
03/01/06
Grade
Sri Lanka Administrative Service Grade 1
Dateofappointmentslasgrade1
03/02/16
Personal Information
- Title: Commissioner – Department of Motor Traffic
- Date of Birth: 12/03/75
- Gender: Female
- Marital Status: Married
Extracurricular Activities
Seminar on Construction & Management of Industrial Park under the Belt & Road Initiative for Sri Lanka in China - Aug.19 – Sep 09. 2019 Change Management Training Programme conducted by the Department for continuing Education in University of OXFORD – UK in 2009 e-government Training Programme for Chief Innovation Officers conducted by National Institute for Smart Government in Hyderabad, India - 2008 e-government SI(2) course conducted by KADO, Korea in 2007 Diploma in English for Professionals conducted by INGAF -2010 Training course of Taekwondo from Hoki – Korea in 2007 Followed Advanced course in Tamil – 1998 (Official Language Department)
Timeline
Commissioner (ICT)
Department of Motor Traffic
12.2022 - Current
Divisional Secretary
Dehiwala
06.2022 - 12.2022
General Manager
National Lotteries' Board
12.2020 - 05.2022
Divisional Secretary
Sri Jayawardhanapura Kotte
01.2019 - 12.2020
Divisional Secretary
Kesbewa
06.2017 - 01.2019
Divisional Secretary
Haldummulla
04.2015 - 06.2017
Divisional Secretary
Hambantota
08.2013 - 04.2015
Assistant Director
Youth Development
02.2012 - 08.2013
Assistant Director
Presidential Taskforce for a Trilingual Sri Lanka
05.2011 - 02.2012
Assistant District Secretary
District Secretariat Colombo
05.2006 - 05.2011
Administrative Officer
Department of Motor Traffic
03.2002 - 03.2006
Master of Business Administration in e-governance -
University of Moratuwa
Bachelor of Arts -
University of Peradeniya
Diploma in Administrative Law -
Sri Lanka Institute of Development Administration
Following Higher National Diploma in Public Procur -
Sri Lanka Institute of Development Administration
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