Shenal Nimsara Hettihewa
Colombo
Summary
My career objective is to be a part of the challenging team which strives for the better growth of the organization and which explores my potential and provides me with the opportunity to enhance my talent with an intention to be an asset to the company.
Overview
1
1
year of professional experience
Work History
Housekeeping Attendant (ROOMBOY)
MOUNT LAVINIA HOTEL
Mount Lavinia
06.2024 - Current
- Cleaning and Tidying Guest Rooms
- Dusting and wiping: Dust all surfaces including furniture, lamps, and decorations.
- Changing bed linen: Replace dirty bed sheets, pillowcases, and blankets with fresh linens.
- Vacuuming and mopping: Ensure floors are clean and well-maintained, including carpets and hard floors.
- Making beds: Neatly arrange bed covers and pillows, ensuring the bed is properly made.
- Cleaning mirrors and windows: Ensure that mirrors, glass surfaces, and windows are streak-free.
- Sanitizing Bathrooms
- Cleaning toilets, sinks, bathtubs, and showers: Ensure that all bathroom fixtures are sanitized and spotless.
- Replacing towels and toiletries: Change bath towels, hand towels, and face towels; replenish soaps, shampoos, toilet paper, and other necessary items.
- Refilling amenities: Ensure that amenities such as tissue boxes, soap dispensers, and shampoo bottles are stocked.
- Ensuring Room Setup
- Preparing room for new guests: Arrange all furniture neatly, set up the room with essentials like water bottles, glasses, and notepads, and ensure that any special requests, e.g., extra pillows, cribs are provided.
- Arranging curtains/blinds: Adjust curtains or blinds for the proper ambiance and privacy.
- Guest Service and Interaction
- Responding to guest requests: Address guests' special requests related to room service, additional linens, or complaints about cleanliness or maintenance issues.
- Reporting any issues: Notify supervisors or maintenance staff about any damage or maintenance problems in the room e.g., broken furniture, plumbing issues, etc.
- Courses
- HOUSE KEEPING COURSE, ASIAN LANKA HOTEL SCHOOL
Education
Grade 11 Completed - undefined
Negombo South International School
01.2023
Skills
- Communication - good
- Adaptability - Expert
- Time management - Expert
- Customer Service - expert
Sports
A champion in school athletics
References
Ranjana, De Silva, Executive Housekeeper, ranjana.d@mountlaviniahotel.com, 0773660447, MOUNT LAVINIA HOTEL, Mount Lavinia
Languages
Sinhala - Native Speaker
English - Very Good
Timeline
Housekeeping Attendant (ROOMBOY)
MOUNT LAVINIA HOTEL
06.2024 - Current
Grade 11 Completed - undefined
Negombo South International School