Dynamic ERP Process Lead with expertise in Microsoft Dynamics 365, driving successful implementations at Ansell Group and Little Lion Associates. Proven track record in master data governance and system troubleshooting, enhancing operational efficiency. Adept at project coordination and user training, fostering seamless adoption and integration across business functions. Passionate about delivering impactful solutions.
* Demonstrated strong expertise in Microsoft Dynamics 365 Business Central (D365 BC), managing and maintaining accurate master data across procurement, inventory, sales, finance, and production modules to ensure seamless system integration and data consistency.
* Proactively raised and tracked support tickets to troubleshoot and resolve issues within the Dynamics NAV and D365 BC environments, effectively reducing system downtime and enhancing operational efficiency.
* Actively participated in User Acceptance Testing (UAT) to validate functional configurations and end-to-end business processes, while also supporting end-user training to drive successful ERP adoption and knowledge transfer.
* Specialized in procurement and inventory management, with hands-on experience in sales and finance module configurations, ensuring alignment with business requirements and compliance standards.