Summary
Overview
Work History
Education
Skills
Accomplishments
References
LANGUAGES
Timeline
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SHARIQ NAZIM (Executive - Operations)

SHARIQ NAZIM (Executive - Operations)

Summary

A highly Dedicated, Organized and Motivated individual with experience in customer service and currently pursuing my higher education. Fast learner and has the ability to adapt to different work situations. Get on well with people at all levels and easily making good working relationships.

Overview

5
5
years of professional experience

Work History

Senior Operations Executive

Legacy Health LLC
02.2025 - Current
  • Work closely with clinical and administrative staff to resolve coding and documentation issues.
  • Prepare and review financial and operational reports related to revenue cycle performance.
  • Prepare and review financial and operational reports related to revenue cycle performance.
  • Assist in training and mentoring junior staff when necessary.

Sales Coordinator

Derby Group Of Com. (Dubai)
01.2023 - 01.2024
  • Set a strong example for the team in terms of work ethic, customer service, and achieving sales goals.
  • Establish clear sales targets, quotas, and key performance indicators (KPIs) for the team.
  • Track the progress and results of each team member, ensuring they meet sales targets.

Sales Assistant

Qatar Airways (QDF)
01.2022 - 01.2023
  • Greet customers warmly as they enter the boutique, offering assistance in a friendly, yet professional manner.
  • Be vigilant in preventing theft and ensuring that all security measures are followed.
  • Respond promptly to customer questions regarding Qatar Airways.

Executive Operations

Startek (Uber Technologies)
01.2020 - 01.2022
  • Ensure Uber provides high-quality, reliable, and safe services to customers. Address any service issues or operational challenges that impact the customer experience.
  • Engaged in the lost item cases of passengers and providing solutions according to the Uber (SOP).
  • Working across all the shifts.

Education

Diploma - Microsoft Office

Asian City Campus

Higher Diploma - Business Administration

Asian City Campus
01.2020

Skills

  • Excellent Customer Service
  • Quick learning
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Convincing Skills
  • Digital Marketing

Accomplishments

FIFA WORLD CUP QATAR 2022

Brand Ambassador for Qatar Airways representing Qatar Duty free products in FIFA World Cup Qatar 2022. (11/2022 - 12/2022)


  • Identification Number : 30214400632
  • Registration ID : 00518639

References

  • Thanura Sasanka, Duty Manager (G.06) QDF, +974 55209353
  • Skenos Devin, Officer - (Learning & Development) G.07 QDF, +974 40222101

LANGUAGES

English - Fluent
Sinhala - Fluent
Tamil - Fluent
Hindi - Fluent

Timeline

Senior Operations Executive

Legacy Health LLC
02.2025 - Current

Sales Coordinator

Derby Group Of Com. (Dubai)
01.2023 - 01.2024

Sales Assistant

Qatar Airways (QDF)
01.2022 - 01.2023

Executive Operations

Startek (Uber Technologies)
01.2020 - 01.2022

Diploma - Microsoft Office

Asian City Campus

Higher Diploma - Business Administration

Asian City Campus

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SHARIQ NAZIM (Executive - Operations)