Sharfaz Nayeem

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Controlled costs to keep the business operating within budget and increase profits.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Generated new business with marketing initiatives and strategic plans.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Created organizational structures to improve accounting and finance functions.
• Executed vendor setup and payment, administration of bank accounts and account reconciliations.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Managed regular finance tracking for numerous branch offices and headquarters expenses.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Accomplished multiple tasks within established timeframes.

Acted as a liaison between company management and contractor management by providing administrative and clerical services in an effective and efficient manner will ensure that operations are maintained in an effective, up-to-date, and accurate way.

• Monitored incoming contracts and service agreements for correct pricing and information.
• Drafted, reviewed, and revised contracts for accuracy and completeness.
• Prepared and issued reports on contract performance and compliance.
• Organized meetings for executives and coordinated the availability of conference rooms for participants.

Staff and Catering Section Coordinating

• Maintained close supervision of the daily functions of the catering section and the staff (over 100 Staff).
• Retrieved daily attendance sheets prepared monthly time sheets and ensured accurate, timely, and efficient distribution of salaries.
• Controlled operational costs and identified measures to cut waste
• Maintained a record of the E-Service Request of catering functions for staff Overtime & updated the status. • Ordered, maintained, controlled, and distributed commissary stocks through SAP.
• Created and modified documents such as daily, weekly and monthly stock and consumption reports.

Assisting the HR Manager at the Head Office

• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Reviewed human resources paperwork for accuracy and completeness.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.

• Provided general administrative and clerical support to the Managing Director plus 20 employees.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
• Coordinated shipment and insurance arrangements for over 100 international handlings per year.
• Updated reports, managed accounts, and generated reports for the company database.
• Control office budgets, proper filling system, and maintaining petty cash.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Locate, contact, and agree with new customers to place exports, and maintain a working relationship with high-profile customers.
• Meeting with management to review office performance.

Medical Administrator

• Computerized completed forms and reports to facilitate admission, transfer or discharge.
• Sending Medical Reports to relevant insurance companies for seeking service approvals.
• Arranging Medical Seminars and presentations, and coordinating with Medical consultants and Medical Representatives.
• Taught patients about medications, procedures, and care plan instructions.

General Administrator

• Entered and maintained departmental records in the company database.
• Handled all correspondence including in and outgoing faxes, screened and transferred incoming calls, maintained confidential records and documentation related to the Hospital Director.
• Coordinated with the human resources department to handle payroll and personnel databases.
• Arranged appointments and meetings for the Hospital Director mainly with insurance company representatives, VIPs, and other important customers.
• Responsible for making the monthly-accomplished progress report which was submitted to the Hospital Director.
• Ordered and maintained stationery and equipment supplies.