Shanaka Gamage
Environmental Health Officer
Meriybyrnong
Summary
Dedicated Health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic Environmental Health officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Environment Health and training in management. Motivated to learn, grow and excel in Health industry..
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work History
Porter Supervisor
Monash Health
Clayton
01.2016 - 10.2019
- Used Microsoft Word and other software tools to create documents and other communications.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
Supervisor of Environmental and Patient Service
Monash Health
Clayton
01.2015 - 01.2016
- Improved operations through consistent hard work and dedication.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Handled over 200 calls per day to address customer inquiries and concerns.
- Developed and maintained courteous and effective working relationships.
Patient Service Assistant
Monash Health
Clayton
07.2012 - 01.2015
- Assisted patients with therapy exercises as specified by care team.
- Provided family members with general health education and tips for patient care.
- Inspected equipment for defects and completed basic repairs.
- Disinfected tools, equipment and surfaces between patients.
- Increased customer satisfaction by resolving issues.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Manager/Executive
Hemas Group / Hydramani Group
Colombo
01.1997 - 05.2008
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees with training and new hire documentation.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Prepared annual budgets with controls to prevent overages.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized and safe environment for employees and patrons.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Environmental Phys, Micro Biology, Food Chemistry,
University of Colombo
Colombo - Sri Lanka 01.1993 - 11.1996
GED -
Graduate Business School
Melbourne Victoria 01.2018 - 01.2019
GED -
Institute of Psychological Studies
Colombo - Sri Lanka 07.2001 - 06.2003
Cet IV in Health Administration - Health Administration
Graduate Business School
Melbourne Victoria 01.2018 - 01.2019
Cet III in Health Services Assistant -
VICSEG
Melbourne, Victoria 01.2012 - 06.2012
Skills
Supervisory skills
Flexible and Adaptable
Data Entry
Active Listening
Interpersonal Communication
Problem-Solving
Dependable and Responsible
Multitasking Abilities
Additional Information
I am an Australian Citizen with
- Clean Victorian Drivers License,
- Working with Children Card
- White Card
Timeline
GED -
Graduate Business School
01.2018 - 01.2019
Cet IV in Health Administration - Health Administration
Graduate Business School
01.2018 - 01.2019
Porter Supervisor
Monash Health
01.2016 - 10.2019
Supervisor of Environmental and Patient Service
Monash Health
01.2015 - 01.2016
Patient Service Assistant
Monash Health
07.2012 - 01.2015
Cet III in Health Services Assistant -
VICSEG
01.2012 - 06.2012
GED -
Institute of Psychological Studies
07.2001 - 06.2003
Manager/Executive
Hemas Group / Hydramani Group
01.1997 - 05.2008
Bachelor of Science - Environmental Phys, Micro Biology, Food Chemistry,
University of Colombo
01.1993 - 11.1996