Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Websites
Languages
Timeline
Generic
Shafiya Rahim

Shafiya Rahim

Nugegoda

Summary

Results-driven HR professional with over five years of progressive experience in human resources management across recruitment, employee relations, onboarding, and organizational development. Proven track record of improving employee satisfaction, optimizing HR operations, and driving strategic HR initiatives aligned with business goals. Adept at fostering a positive workplace culture and supporting talent development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior HR Executive

GroupM (Part of WPP)
01.2023 - Current
  • Lead end-to-end HR functions, including recruitment, onboarding, offboarding, and employee relations.
  • Drive employee engagement initiatives and maintain smooth communication between employees and management.
  • Collaborated with leadership on HR strategies aligned with business goals.
  • Conducted training programs for staff and interns, improving productivity and performance.
  • Ensured HR compliance by implementing and managing HR policies and procedures.

HR Executive

Accario
01.2022 - 01.2023
  • Managed recruitment processes, significantly reducing time-to-hire.
  • Advised managers and employees on HR policies and employee relations matters.
  • Handled benefits administration to maintain compliance and employee satisfaction.
  • Supported HR strategy development, especially in change management efforts.

HR Executive

Konnet BPO Technologies
Colombo
01.2020 - 01.2022
  • Supported recruitment, onboarding, and day-to-day HR operations.
  • Facilitated onboarding and orientation programs for new hires.
  • Managed employee records and assisted in compensation and benefits processes.
  • Coordinated learning and development sessions, contributing to workforce upskilling.

Education

G.C.E. Advanced Level Examination -

01.2015

G.C.E. Ordinary Level Examination -

01.2012

Skills

  • Employee engagement & relations
  • Training & development coordination
  • HR policy implementation & compliance
  • Employee data management
  • Conflict resolution
  • Strategic HR planning
  • MS Office & Google Workspace proficiency

Certification

  • Diploma in Professional HRM – CIPM
  • Certificate in Human Resource Management (ACHRM) – CIPM
  • Certificate in Human Resources Analytics
  • Certificate in Generative AI for Human Resources (HR) Professionals

References

  • Nishadi, Adikari, Group Manager - HR, +94 74 162 2558, WNS Global Services
  • Abdul, Rahuman, Vice President - Operations, +94 75 807 1118

Languages

English, Sinhala, Tamil

Languages

English
Proficient (C2)
C2
Sinhala
Native
Native
Tamil
Intermediate (B1)
B1

Timeline

Senior HR Executive

GroupM (Part of WPP)
01.2023 - Current

HR Executive

Accario
01.2022 - 01.2023

HR Executive

Konnet BPO Technologies
01.2020 - 01.2022

G.C.E. Advanced Level Examination -

G.C.E. Ordinary Level Examination -

Shafiya Rahim