Summary
Overview
Work History
Education
Skills
Certification
Otherqualifications
Personal Information
Accomplishments
Languages
Timeline
Generic

Selvaraj Manoj Prabagar

Udapussellawa,11

Summary

To apply my practical knowledge and experience to the relevant areas in the industry, so that I can contribute to the organization development and success. I am seeking the opportunity to utilize my experience in the areas of production quality control and position where I can perform effectively along leadership skills and teamwork.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Barman

The Hill Club
Nuwara Eliya, Sri Lanka
01.2021 - Current
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Checked identification to ensure that patrons were of legal drinking age.
  • Invented new recipes for signature drinks in accordance with customer feedback.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Completed regular bar inventories and daily requisition sheets.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Restaurant Captain

Ripon Grand Hill
Nuwara Eliya
01.2018 - 12.2020
  • Trained servers on menu items, food and beverage pairings, ingredients and service standards.
  • Inspected linens, silverware and dishes for cleanliness prior to service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented menus and answered questions regarding items.
  • Assisted with food preparation tasks such as slicing vegetables or plating dishes when needed.
  • Managed inventory levels by accurately tracking stock levels and ordering supplies as needed.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Provided guests with excellent dining experiences.
  • Provided support and guidance to team members, ensuring that quality standards were met.
  • Checked identification and monitored excess consumption to adhere to state, federal and corporate liquor requirements.
  • Served food and beverages to patrons and confirmed complete orders.
  • Communicated daily with management about staffing needs, customer feedback, sales goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

F&B Trainee

Heritance Tea Factory
Kandapola
01.2017 - 12.2017
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Collaborated with team to deliver timely service of items.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Participated in regular staff meetings to discuss operational improvements and customer service strategies.
  • Rotated inventory to reduce waste and optimize freshness.
  • Developed knowledge of menu items, ingredients, and preparation methods to provide customers with accurate information about dishes.

Electrician

B.S.E Company
Colombo
01.2014 - 12.2017

Education

G.C.E Advanced Level -

Ragala Central College
08-2013

Hotel Management Course -

NAITA
Hawa Eliya, Nuwara Eliya

Skills

  • Strong Decision maker
  • Complex problem solver
  • Service - Focused
  • Bar Book handling and documentation (FL 7 and FL 8)
  • Flair Bartending
  • Decoration skill for wedding reception & Table Decoration
  • Cutting skills for garnish
  • Health and safety regulations
  • Salesmanship
  • Record preparation
  • Creativity and innovation
  • Patient examination
  • Cleanliness and hygiene
  • Beverage preparation
  • Bar setup and breakdown
  • Menu development
  • Bar restocking
  • Mixology
  • Food service
  • Handling difficult customers
  • Hospitality and accommodation
  • New hire training
  • Classic cocktails
  • Fluency in English & Tamil
  • Strong multitasking
  • Clear and effective communication

Certification

I do hereby certify that the above particulars furnished by me are true and accurate to the best of my knowledge.

Otherqualifications

  • Participated in the School sport events (Have certificate)
  • Completed electrician Course (NVQ Levels E40500 q1L3 q2L3)
  • Completed Building service engineering course for six months
  • Completed one year Hotel Management Course (NVQ Level - 4) at NAITA in Hawa Eliya, Nuwara Eliya
  • Participated in the Culinary Art Food Expo Cocktail Championship 2018 (Have Silver & Brown Medal)
  • Participated in the 26th National Bartender Competition in 2018 (Have Certificate)
  • Participated in the Youth Club Sport events (Have Certificate)
  • Secretary of Amherst Jet Line Youth Club
  • 1st Runner up Flaring 28th National Bartender Competition 2023
  • 2nd Runner Up Classic 28th National Bartender Competition 2023
  • Completed First Aid Training

Personal Information

  • District: Nuwara Eliya
  • NIC Number: 943580715V
  • Date of Birth: 12/23/94
  • Gender: Male
  • Nationality: Sri Lankan
  • Marital Status: Single

Accomplishments

  • Certificate from 26th National Bartender Competition 2018.
  • Flairing 1st Runner up from 28th National Bartender Competition 2023.
  • Classic Cocktails 2nd Runner up from 28th National Bartender Competition 2023

Languages

Tamil
First Language
English
Advanced (C1)
C1
Sinhala
Advanced (C1)
C1

Timeline

Senior Barman

The Hill Club
01.2021 - Current

Restaurant Captain

Ripon Grand Hill
01.2018 - 12.2020

F&B Trainee

Heritance Tea Factory
01.2017 - 12.2017

Electrician

B.S.E Company
01.2014 - 12.2017

G.C.E Advanced Level -

Ragala Central College

Hotel Management Course -

NAITA
Selvaraj Manoj Prabagar