Segar Anojtharan

• Identify leakages in the portfolio and propose appropriate action to ensure attrition in minimized through monitoring and tracking transactional activity of customers to assure high utilization of products and optimization of balances
• Identify and implement cost optimization initiatives
• Build, train, develop, and oversee the sales team in order to increase the performance by taking advantage of cross-selling and upselling opportunities
• Assist in creating protocols and guidelines that will enable the company to offer products and leverage digital channels in the best possible ways.
• Support the growth of the liabilities and fees for the bank through superior service support for all types of solutions.
• Establishing a positive relationship with everyone and have a willingness to collaborate on common goals makes it easier to complete the duties.
• Responsible for providing the Sales Team with strong leadership in order to maintain current revenues and increase the share of wallet.

• Work with various functions of operations team to design updated processes that help to create faster turnaround and better customer experience.
• Responsible for driving business growth within the company and research the new market opportunities.
• Guided and lead sales team members to work under pressure.
• Be responsible for the team performance and service level.
• Planned activities by motivating and directing the sales staffs to achieve the monthly team target
• Source , Analyze , structure & facilitate clients relationships who require trade & working capital requirements.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

(Business development associate -> Senior business development associate -> Business development officer)

• Consistently met short and long-term targets. maintained above120% YTD performance.
• Proactively participated in meetings and helped to create new practices.
• Trained, coached, and supervised new staff members.
• Processed range of documentation and entered information into databases.
• Collaborated with sales and marketing departments to support client acquisition.
• Delivered campaigns to solidify new client opportunities and generate new business.