SAVINDYA LIYANAGE
London
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Popeyes Louisiana Chicken
06.2025 - Current
- Ensured efficient service delivery by supervising daily operations and safety compliance.
- Enhanced customer service excellence by training and mentoring team members effectively.
- Handled stock arrangement, rotation, and monitoring to minimize waste and maintain freshness.
- Implemented training programs that boosted staff performance and customer satisfaction ratings.
- Optimized staffing schedules during peak hours, improving workflow efficiency significantly.
- Conducted quality checks, maintaining food safety standards and ensuring product consistency.
- Processed invoice bookings and ensured accurate documentation for deliveries.
- Managed daily supplies, including accurate ordering to meet demand.
Team Member
Sam’s Chicken Fast Food Ltd.
02.2025 - 06.2025
- Enhanced customer experience through friendly service during peak hours.
- Processed orders and payments accurately using point-of-sale (POS) system.
- Assembled menu items while adhering to food safety and hygiene standards.
- Collaborated with colleagues for efficient kitchen operations and timely service.
- Ensured cleanliness of workstations and dining areas, following health protocols.
- Adapted quickly to various tasks, supporting kitchen and front-of-house operations.
Retail Assistant and Cashier
Budgens Store
10.2024 - 02.2025
- Delivered friendly service, enhancing customer satisfaction and loyalty.
- Processed transactions accurately, maintaining balanced till and efficient operations.
- Sorted and distributed EVRI parcels, ensuring timely delivery to owners.
- Monitored inventory and replenished stock, reducing waste and optimizing supplies.
- Set up promotions and maintained displays, boosting product visibility and sales.
- Collaborated with team members to streamline operations during busy periods.
Education
Bachelor of Science - Business Information Systems
University Of Westminster
LondonSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Documentation and reporting
- Problem-solving
Certification
- Certified Shift Manager,
ServeSafe International Food Safety Certificate - [09/09/2025 -09/09/2030]
Timeline
Shift Manager
Popeyes Louisiana Chicken
06.2025 - Current
Team Member
Sam’s Chicken Fast Food Ltd.
02.2025 - 06.2025
Retail Assistant and Cashier
Budgens Store
10.2024 - 02.2025
Bachelor of Science - Business Information Systems
University Of Westminster