

Dynamic customer service executive with Hypeck Solution, adept at client communication and market analysis. Successfully transitioned to the international division, enhancing client acquisition through strategic insights and high-value meetings. Proven negotiation skills and a passion for problem-solving drive results in a fast-paced environment. Fluent in English, with strong adaptability and teamwork abilities.
Started as a Customer Service Executive handling local clients, providing support and guidance on stock market-related services. Demonstrated strong communication and client management skills, leading to a promotion to the international client division. In the advanced role, engaged with global clients by delivering insights on international stock market opportunities, conducting initial consultations, and maintaining strategic follow-ups based on real-time market trends. Assessed client readiness to invest and coordinated high-value meetings with senior management, contributing to client acquisition and overall business growth.