Samudra Samarathunga
Negombo
Summary
Compassionate Personal Care Assistant with extensive hands-on experience providing companionship, emotional support, and comprehensive care to elderly residents. Skilled in assisting with daily living activities, following individualized care plans, monitoring vital signs, and providing mobility support. Dedicated to enhancing the physical and mental well-being of patients through personalized, high-quality care. Committed to fostering a positive and dignified environment that promotes overall health and comfort.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Caregiver
Imesha Elders Welfare and Development Society
Piliyandala
05.2023 - Current
- Provided essential personal care for residents, including bathing, grooming, and dental hygiene, ensuring their comfort and dignity.
- Worked specifically with dementia patients and those in end-of-life care, following tailored care plans to meet individual needs.
- Observed and monitored residents' well-being, promptly reporting any changes in condition to management, and documenting them accurately.
- Assisted residents with mobility, including transfers and the use of specialized equipment, ensuring safety and comfort.
- Adhered to strict infection control policies to maintain a clean and safe environment for residents and staff.
- Took and recorded patients' vital signs (blood pressure, temperature, and pulse), and monitored fluid intake and output.
- Supported patients with their daily exercise routines, set up leisure activities, and accompanied them on outdoor recreational activities.
- Administered first aid in emergency situations within the scope of competencies.
- Made beds, maintained patient rooms, and assisted with the setup and maintenance of traction, and other medical equipment.
- Delivered care in accordance with personalized care plans, ensuring each resident’s individual needs and preferences were met effectively.
Caregiver
Sunny Ville Elders Care Nursing Home
Negombo
05.2022 - 05.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Caregiver - Trainee
Sunny Ville Elders Care Nursing Home
Negombo
11.2021 - 05.2022
- Support residents with activities of daily living, including bathing, dressing, feeding, and grooming.
- Observe and report any changes in residents' physical or emotional well-being to senior staff.
- Provide companionship and emotional care to promote residents' mental well-being.
- Assist residents with walking, transfers, and mobility aids to ensure their safety.
- Help plan, prepare, and serve meals in accordance with residents' dietary needs and preferences.
- Followed care plans.
- Administered prescribed medications on a timely basis.
Customer Care Executive
MAS Consulting
Negombo
02.2015 - 10.2021
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Gathered customer feedback and reported it to management for further action.
- Created detailed reports of customer interactions for internal records keeping purposes.
Caregiver - Domiciliary and In-House Care
Part-time
London
01.2010 - 12.2012
- Help elderly clients with daily tasks, such as bathing, dressing, grooming, and toileting.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Plan and prepare nutritious meals according to the client's dietary needs and preferences.
- Remind and assist clients with taking prescribed medications on time.
- Assist with light housekeeping duties, such as cleaning, laundry, and maintaining a safe environment.
- Observe and report changes in the client's health condition or behavior to family members or responsible healthcare professionals.
- Help clients move around safely, including transferring from beds or chairs, and assisting with walking.
- Monitored vital signs including blood pressure, temperature and pulse rate.
Guest Relations Executive
Paradise Beach Hotel
Negombo
01.2010 - 10.2010
- Greeted and welcomed guests upon arrival to ensure a positive first impression.
- Assisted guests with check-in, check-out, and other inquiries in a timely manner.
- Provided exceptional customer service to all guests throughout their stay.
- Maintained an up-to-date knowledge of hotel services, facilities, and amenities.
- Resolved guest complaints in a professional and courteous manner.
- Managed reservations for large groups or extended stays as needed.
- Ensured that front desk operations ran smoothly and efficiently on a daily basis.
Guest Relations Executive
Galle Face Hotel
Colombo
01.2006 - 01.2010
- Greeted and welcomed guests upon arrival to ensure a positive first impression.
- Assisted guests with check-in, check-out, and other inquiries in a timely manner.
- Provided exceptional customer service to all guests throughout their stay.
- Maintained an up-to-date knowledge of hotel services, facilities, and amenities.
- Resolved guest complaints in a professional and courteous manner.
Call Center Executive
Galle Face Hotel
Colombo 3
05.2005 - 11.2005
- Handle incoming and outgoing calls from customers.
- Address customer queries, concerns, and complaints in a professional and timely manner.
- Provide service information as needed.
- Identify customer issues and offer solutions.
- Utilized various software applications to log customer information and issue resolution.
- Promote products or services to customers during interactions.
Drugs Store Keeper
Dissanayake (PVT) Hospital
Negombo
01.2002 - 05.2005
- Checked stock levels and organized inventory items according to storage requirements.
- Maintained accurate records of incoming, outgoing and current inventory.
- Received orders from customers and arranged for delivery.
- Verified accuracy of invoices against purchase orders and receiving documents.
- Performed regular inspections of stored products to ensure quality standards were met.
- Ensured safe handling of hazardous materials in accordance with regulations.
- Ordered new supplies when necessary to maintain adequate stock levels.
- Input, retrieve, and manage data using computer systems.
- Ensure data accuracy and maintain up-to-date records.
Education
Caregiver - NVQ level 3
Feel It Nursing Academy
Maharagama, Sri Lanka12-2023
Diploma in Healthcare Assistant
Norwich College
England, United Kingdom08-2023
Caregiving - NVQ Level 4
Feel It Nursing Academy
Gampaha, Sri LankaCare Skills UK
Leicester, United KingdomSkills
- ADL Assistance
- Care Plan Adherence
- Mobility Assistance
- Compassionate client care
- Progress Documentation
- Meal Preparation
- Elderly Care
- Personal Hygiene Assistance
- Time Management
- Heavy Lifting
- Special Needs Care
- Housekeeping
- First aid and safety
- Emotional Support
- Client Transportation
- Dependable and Responsible
Languages
Sinhala
First Language
English
Advanced (C1)
C1
Certification
Trainee courses
Care Skills UK - Leicester, United Kingdom
- Infection control
- Basic first aid
- Fire safety
- Safeguarding of vulnerable adults
Back Care - National organization for healthy backs, United Kingdom
- Moving and handling
- First Aid
Languages
- IELTS Academic - Overall Band Score 6
- IELTS UKVI general - Overall Band Score 5.5
Timeline
Caregiver
Imesha Elders Welfare and Development Society
05.2023 - Current
Caregiver
Sunny Ville Elders Care Nursing Home
05.2022 - 05.2023
Caregiver - Trainee
Sunny Ville Elders Care Nursing Home
11.2021 - 05.2022
Customer Care Executive
MAS Consulting
02.2015 - 10.2021
Caregiver - Domiciliary and In-House Care
Part-time
01.2010 - 12.2012
Guest Relations Executive
Paradise Beach Hotel
01.2010 - 10.2010
Guest Relations Executive
Galle Face Hotel
01.2006 - 01.2010
Call Center Executive
Galle Face Hotel
05.2005 - 11.2005
Drugs Store Keeper
Dissanayake (PVT) Hospital
01.2002 - 05.2005
Trainee courses
Care Skills UK - Leicester, United Kingdom
- Infection control
- Basic first aid
- Fire safety
- Safeguarding of vulnerable adults
Back Care - National organization for healthy backs, United Kingdom
- Moving and handling
- First Aid
Languages
- IELTS Academic - Overall Band Score 6
- IELTS UKVI general - Overall Band Score 5.5
Caregiver - NVQ level 3
Feel It Nursing Academy
Diploma in Healthcare Assistant
Norwich College
Caregiving - NVQ Level 4
Feel It Nursing Academy
Care Skills UK
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