Sachinka Desilva

Branch Operations: Sampath Bank PLC

June 2015 – Present

* Work experience related to the Pawning and Credit Departments:

• Successfully managed and addressed outstanding issues in the pawning department, ensuring efficient and compliant operations.
• Proficiently covered all areas related to the credit department, including the comprehensive entry and balancing of financial data.
• Skillfully calculated impairment and forecasted cash flows, contributing to sound financial decision-making.
• Maintained up-to-date insurance records and diligently tracked them to minimize potential financial risks.
• Spearheaded the loan recovery operations, ensuring timely and effective collection efforts.
• Conducted property and vehicle valuations to determine the approved sale value, optimizing returns.
• Managed bank guarantee operations, contributing to a secure and reliable financial environment.
• Demonstrated expertise in credit risk rating, enabling the organization to assess and manage creditworthiness effectively.

* Work experience related to the Accounts Opening Department:

• I have covered all the areas related to the accounts opening department.
• Cheque clearing, foreign currencies encashements, Sampath Vishwa online payment operations,
• E-accounts operations (e-mandate system), vault stock balancing, issuing ATM cards, e-signature uploading to the core banking system, mandate scanning and storing, foreign check handling, slip payments, RTGS, Telegraphic transfers, Completed a hundred cross-selling challenges by selling different types of bank products within 2 working days while engaging in daily branch operations.
• Have maintained a higher standard of customer service throughout the period.

* Work experience related to the Cash and Cheque Clearing Department:

• I have covered up all the areas in the cash department.
• Completing an average of 350 vouchers daily.
• Outward check collection, clearing and capture in the system
• Outward cheques title cleared on behalf of Sampath Bank plc.
• ATM loading and unloading
• Kiyosk cash deposit machine loading and unloading
• Vault book balancing
• Cash bundling and transferring to the vault
• Operations through the drop-safe
• Late cash deposit transactions
• Scanning and storing
• Cheque clearings
• Post-dated check handling
• Foreign Currency Transactions
• Cheque purchasing on behalf of Sampath Bank PLC
• Allow all the cash deposits and withdrawals
• ATM excesses and shortages reconciliations
• Cash transfers to other banks; demand draft issuing
• Handling retained ATM Cards

Training

• How to transfer foreign currency via-Nostro accounts
• Individual Leadership Program
• Local and Foreign Currency Notes
• Payment and Settlement Systems for Financial Institutes
• Swift System
• Customer service and banking products cross-sell.
• Certification program for frontlines
• Bankasurance training.