Word Prosesing Software
Ruwini Samarawickrama
Embilipitiya,91
Summary
Highly tolerant assistant lecturer dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.
Overview
1
1
year of professional experience
Work History
Assistant Lecturer
Trincomalee Campus, Eastern University Srilanka
10.2023 - Current
- Conducted individual research projects to actively contribute to institution's research work.
- Contributed to publish research papers of undergraduates.
- Supported to arrange research conferences, short film festivals and photography exhibitions at campus.
- Dedicated to complete documentaries and short films.
Customer Care Consultant
Itrustld (pvt)Ltd.
12.2022 - 10.2023
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained new team members on company policies, procedures, and best practices in customer care.
- Cross-trained and backed up other customer service managers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Diploma in Professional Human Resource Management -
CIPM Sri Lanka
Colombo, Sri Lanka04.2024
Bachelor of Arts in Communication Studies(Special) -
Eastern University, Trincomalee Campus
Trincomalee, Sri Lanka10.2023
Diploma in Electronic Mass Media -
Rangiri Sri Lanka Media School
Dambulla, Sri Lanka03.2020
National Certificate in Professional English -
Technical College, Embilipitiya
Embilipitiya, 9101.2018
Certificate in English -
Esoft Metro College, Embilipitiya
Embilipitiya, 9101.2017
Passed Advanced Level -
R/Embilipitiya President's College
Embilipitiya, 9108.2016
Passed Ordinary Level -
R/Embilipitiya President's College
Embilipitiya, 9112.2013
Skills
- Academic Publication
- Project Supervision
- Mentoring Students
- Presentations
- Academic Research
- Video Editing
Software
Video Editing Software
Photo Editing Software
Languages
Sinhala
Native language
English
Advanced
C1
Tamil
Elementary
A2
Timeline
Assistant Lecturer
Trincomalee Campus, Eastern University Srilanka
10.2023 - Current
Customer Care Consultant
Itrustld (pvt)Ltd.
12.2022 - 10.2023
Diploma in Professional Human Resource Management -
CIPM Sri Lanka
Bachelor of Arts in Communication Studies(Special) -
Eastern University, Trincomalee Campus
Diploma in Electronic Mass Media -
Rangiri Sri Lanka Media School
National Certificate in Professional English -
Technical College, Embilipitiya
Certificate in English -
Esoft Metro College, Embilipitiya
Passed Advanced Level -
R/Embilipitiya President's College
Passed Ordinary Level -
R/Embilipitiya President's College
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