RUWANI SAJEETHA
Ragama,Sri Lanka
Summary
Experienced Marketing & Administration Officer with 10 years of Experience in the Educational and Healthcare sectors. Accomplished results in end-to-end administration, marketing, and client relationships. Specialized in Educational and Healthcare sectors, focusing on Marketing and Customer Care.
Overview
9
9
years of professional experience
Work History
Brand Marketing Executive
ONE- SUGER CODE
01.2024 - 01.2025
Marketing Executive
BUSINESS MANAGEMENT SCHOOL - WELLAWATTA
01.2022 - 01.2024
- Organize and present in promotional events and exhibitions, to highlight & promote degree programs & build awareness about BMS.
- Use communication skills to build strong customer relationships and elevate the BMS's brand presence.
- Successfully recruiting students for degree programs by using strong interpersonal and communication skills, ensuring effective customer service.
- Managing the director's diary, ensuring seamless day-to-day operations through detailed planning and adaptability.
- Organizing & assisting with digital marketing events, contributing to the company's innovative promotional strategies with a focus on marketing skills.
- Arrange essential documents, showcasing strong administrative responsibilities.
- Coordinating meetings, and demonstrating organizational and interpersonal skills.
- Experienced Marketing & Administration Officer with 10 years of Experience in the Educational and Healthcare sectors.
- Accomplished results in end-to-end administration, marketing, and client relationships.
- Specialized in Educational and Healthcare sectors, focusing on Marketing and Customer Care.
Front Office Coordinator
BUSINESS MANAGEMENT SCHOOL - WELLAWATTA
01.2020 - 01.2022
- Served as the primary point of contact for inquiries from customers, addressed their needs, guided customers to relevant divisions and provided a positive and welcoming environment.
- Managed front office tasks, including handling phone calls, emails, and directing visitors, ensuring smooth daily operations.
- Facilitated information and document reception on behalf of the BMS.
Customer Care Officer
Brown's Hospital - Sri Lanka
01.2018 - 01.2019
- Efficiently greeting patients and visitors, providing necessary service and procedural information at Brown's Hospital.
- Assisting patients in accurate registration and form completion, obtaining vital medical histories to aligning with the hospital's commitment to world-class care.
- Coordinating with doctors and medical professionals for comprehensive record completion and superior clinical results, following up diligently.
- Leveraged research and planning skills to streamline customer care procedures in the visually appealing hospital environment.
- Applied marketing skills to promote quality healthcare services, showcasing strategic thinking in successful event management.
Accounts Clerk
Hemas Hospitals - Sri Lanka
01.2016 - 01.2018
- Balancing of patient accounts, ensuring accuracy and compliance with financial protocols.
- Executed payment transactions for services rendered.
- Delivered exemplary customer service, addressing inquiries and facilitating transparent communication regarding billing procedures.
- Resolved account discrepancies promptly, demonstrating problem-solving.
Education
Master of Business Administration -
Cambridge collage (AeU)
Certificate Level - Services Marketing
SLIM
Diploma in Marketing management -
SLIM
Certificate in English Language -
Britishway
Certificate in IT -
Vidatha
Basic Life Support training -
Hemas Hospital
ISO certificate -
Brown's Hospital
Personal Grooming Training -
Salon Nayana
NVQ Level 4 - Beauty and Hair course
Youth center - Maharagama
High School Completed -
Skills
- Marketing Skills
- Customer Service
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Research and Planning
- Problem-Solving
- Media Management
- Inventory Controlling
- Adaptability
- Event Management
- Strategic Thinking
References
- MR. CHANDIMA DE SILVA, Head of CINEC Metro Campus, +94 714167063
- MR. PESHAN ULUWITIYA, International Recruitment Officer, ApplyBoard, +94 777068197
Languages
- Tamil
- English
- Hindi
- Sinhala, Native
- Tamil, Fluent
- English, Professional
- Hindi, Intermediate
Profile
RUWANI SAJEETHA, +9471 262 0301, mudiyanselageruwani@gmail.com, 719/2, Kandaliyadda paluwa, Ragama, Sri Lanka, 07/27/91, Sri Lankan, Buddhist
Languages
English
Beginner
A1
Timeline
Brand Marketing Executive
ONE- SUGER CODE
01.2024 - 01.2025
Marketing Executive
BUSINESS MANAGEMENT SCHOOL - WELLAWATTA
01.2022 - 01.2024
Front Office Coordinator
BUSINESS MANAGEMENT SCHOOL - WELLAWATTA
01.2020 - 01.2022
Customer Care Officer
Brown's Hospital - Sri Lanka
01.2018 - 01.2019
Accounts Clerk
Hemas Hospitals - Sri Lanka
01.2016 - 01.2018
Master of Business Administration -
Cambridge collage (AeU)
Certificate Level - Services Marketing
SLIM
Diploma in Marketing management -
SLIM
Certificate in English Language -
Britishway
Certificate in IT -
Vidatha
Basic Life Support training -
Hemas Hospital
ISO certificate -
Brown's Hospital
Personal Grooming Training -
Salon Nayana
NVQ Level 4 - Beauty and Hair course
Youth center - Maharagama