Ruvinda Lakshan
DevOps Engineer
Colombo,11
Summary
Highly skilled DevOps Engineer with extensive experience in setting up and managing monitoring systems, ensuring infrastructure performance and security, and automating deployment pipelines. Proven expertise in implementing Grafana and Prometheus for real-time monitoring and alerting, managing Google Kubernetes Engine (GKE) clusters, and overseeing GCP security with the Security Command Center. Adept at leading incident response efforts, conducting thorough root cause analyses, and executing remediation strategies to maintain system reliability. Demonstrated ability in automating GCP infrastructure and project setup, optimizing cost management, and enhancing resource utilization. Strong communicator with a track record of collaborating effectively with cross-functional teams to drive continuous improvement and operational excellence.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
DevOps Engineer
MyBudget
Colombo, Colombo District
4 2022 - Current
- Monitoring and Alerts: Set up Grafana dashboards and alerts for services across various environments and GKE clusters.
Used Prometheus and GCP alerts to monitor system performance and notify teams via Slack.
- Infrastructure Management: Monitored system health and performance to ensure availability and efficiency.
Managed security with GCP Security Command Center to address vulnerabilities and threats.
- Incident Response: Led responses to incidents, conducted root cause analysis, and implemented fixes.
- Deployment and Releases: Handled manual deployments for certain services via Kubernetes and Automated bi-weekly releases using CircleCI and Argo CD
- Infrastructure Automation: Currently learning terraform and working on a GCP project and infrastructure setup, avoiding default VPC networks to enhance security.
- Cost Management: Monitored and managed GCP costs, tracking and alerting on unusual spending and resource usage.
L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
Colombo, Colombo District
01.2022 - 04.2022
- Provided domain training for newcomers, ensuring a smooth integration into the team
- Worked on a 24/7 roster, providing level 2 support to other teams and ensuring continuous operational efficiency
- Performed routine administrative activities to maintain system functionality and adherence to operational protocols
- Resolved incidents escalated by Level 2 support within agreed SLAs and timelines, ensuring minimal disruption to operations
- Maintained a comprehensive Run-Book, serving as a reference guide for operational procedures
- Executed all system user creations and managed internal portal access, ensuring proper permissions and security
- Collaborated with the DevOps team and Dataops/DBA teams to perform database activities, contributing to overall system efficiency
- Coordinated with other support or dependency groups in case of incidents with linkages, fostering effective cross-functional collaboration.
Senior L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
Colombo, Colombo District
07.2021 - 01.2022
- Provided Level 2 support to other teams on a 24/7 roster, ensuring continuous system functionality
- Performed routine administrative activities to maintain operational efficiency
- Resolved incidents escalated by Level 2 support within agreed SLAs and timelines
- Maintained a comprehensive Run-Book for reference during operational procedures.
L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
01.2019 - 07.2021
- Provided Level 2 support to other teams on a 24/7 roster, ensuring continuous system functionality
- Performed routine administrative activities to maintain operational efficiency
- Resolved incidents escalated by Level 2 support within agreed SLAs and timelines
- Maintained a comprehensive Run-Book for reference during operational procedures.
Technical Support Executive
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
Colombo, Colombo District
10.2015 - 01.2019
- Specialized in troubleshooting PickMe Application issues, covering both PickMe Driver App and Passenger App
- Provided Level 1 support to other teams, ensuring continuous operational support on a 24/7 roster
- Generated reports and conducted in-depth analysis of issues, contributing to informed decision-making
- Installed and configured the PickMe Driver application, ensuring smooth deployment and functionality
- Actively managed, improved, and monitored App issues using the CRM system, contributing to overall system reliability.
Education
Bachelor of Computing - Information Technology
London Metropolitan University
GCE Advanced Level - undefined
G/ Sri Sumangala College
Hikkaduwa, Sri LankaSkills
Certification
Google Cloud Certified Professional Cloud Network Engineer
References
- M. Jayakanthan, DevOps Manager, MyBudget Holding, Colombo, Sri Lanka, +94 773995037
- M. Rushdy Hassen, Product Owner, MyBudget, Colombo, Sri Lanka, +94 773995037
Timeline
Google Cloud Certified Professional Cloud Network Engineer
07-2024
Red Hat Certified System Administrator (RHCSA)
09-2022
L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
01.2022 - 04.2022
Senior L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
07.2021 - 01.2022
Higher National Diploma in Information Technology (HNDIT)
04-2019
L2 Support Engineer
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
01.2019 - 07.2021
Technical Support Executive
PickMe (Digital Mobility Solutions Lanka (PVT) Ltd)
10.2015 - 01.2019
Diploma in Information Technology
01-2015
DevOps Engineer
MyBudget
4 2022 - Current
Bachelor of Computing - Information Technology
London Metropolitan University
GCE Advanced Level - undefined
G/ Sri Sumangala College
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