Summary
Overview
Work History
Education
Timeline
References
Generic
Rumesh Fernando

Rumesh Fernando

Wennappuwa

Summary

Personable Banker with 19 years of Financial Industry performance. Interacts with Customers to provide Account services and Financial product recommendations. Processes Deposits and Withdrawals and connects account holders with branch services to meet banking needs.Serves customers effectively with a Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction.

Overview

19
19
years of professional experience

Work History

Bank Operation Lead and Business Analyst

Hatton National Bank PLC
10.2016 - Current
  • Performed period risk assessments and prepared related documentations
  • Performed internal audits to ensure efficient banking operations.
  • Analyzed existing systems and processes to identify areas of improvement.
  • Facilitated communication and coordinating with technical teams to improve the system developments and rectify the system issues
  • Provided technical support during user acceptance testing cycles.
  • Provided technical support for branch (Finacle, Globus and some internal systems)
  • Coordinating with Business development units to prepare MI reports
  • Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
  • Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
  • Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Accounts Assistant

Hatton National Bank PLC
04.2006 - 09.2016
  • Monitored all cost center departments and prepared monthly statements and Analyzing variances
  • Prepared Liquid Assets Ratio for the bank and the Group and report to Treasury department on a daily basis and report to
  • Prepared bank's Head office profit and loss & report
  • Prepared bank's Head office budget and for cost centers and gather All MI data from IT department.
  • All financial data gather from Data centre and report to Management to on a daily basis.
  • Identify the issues with financial reporting system (quick book) and reporting to IT department.

Education

Certificate - Banking & Finance

Diploma - Credit Management

The Institute of Bankers of Srilanka

Introduction course - Computer Science

Information Technology Training Institute

MBA - Business Administration

University of West England
Bristol ,West England
04-2025

Timeline

Bank Operation Lead and Business Analyst

Hatton National Bank PLC
10.2016 - Current

Accounts Assistant

Hatton National Bank PLC
04.2006 - 09.2016

Diploma - Credit Management

The Institute of Bankers of Srilanka

Introduction course - Computer Science

Information Technology Training Institute

Certificate - Banking & Finance

MBA - Business Administration

University of West England

References

  • Raman Jeikumar, Senior Manager, raman.jeikumar@hnb.lk, 94773158110, Hatton National Bank PLC
  • Nalin Pathirage -LTL Galvanizers (PVT)Ltd,Vice President -Fianance,94774442195,priyamal@ltl.lk

  .

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Rumesh Fernando