Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roshelle Goonawardene

Colombo

Summary

A Communication Specialist with 7+ years of experience in education, corporate training, and content development, with expertise in instructional design, facilitation, and creating engaging, accessible content for diverse learners.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Communication & Language Trainer

Independent Consultant
Colombo
03.2021 - Current
  • Trained over 800 professionals across diverse industries, and had the opportunity to work with organizations such as CBL, NTG, and Lexus Consultation.
  • Design and deliver training programs on Business English, Effective Communication, Public Speaking, and Content Writing for professionals.
  • Develop tailored learning materials, including guides, case studies, and interactive activity booklets, to meet industry-specific needs.
  • Coach teams in workplace communication, leadership, and collaboration to drive business performance.
  • Data-Driven Progress Evaluation – Implement assessments, feedback mechanisms, and performance tracking to measure learning outcomes, ensuring continuous improvement, and skill mastery.
  • Implement feedback and assessment tools to track learner progress and continuously improve their outcomes.
  • Leverage e-learning tools and digital formats to enhance training delivery and learner engagement.

Visiting Lecturer in English & Business Management

IDMNC International
Colombo
10.2018 - Current
  • Conduct Essential English for Academic Purposes and Essential English for LLB sessions for undergraduate and postgraduate law students.
  • Deliver key management modules, including HRM, Project Management, and Strategic Management for undergraduate and postgraduate Management students.
  • Develop lecture content, assessments, mock papers, and other activity materials to enhance the learning experience.
  • Use case studies and business scenarios to build critical thinking and problem-solving skills.
  • Interactive teaching approaches are used to create a lively, discussion and teamwork-driven classroom that boosts participation, confidence, and real understanding.

Product Content Specialist

MindfulUX Growth
Colombo
10.2022 - Current
  • Created user-friendly content—onboarding guides, help articles, and in-product microcopy.
  • Simplified complex features into clear, actionable content for non-technical users.
  • Designed learning materials like microlearning modules, blogs, and social posts for professionals.
  • Worked closely with UX, product, and development teams to plan content and onboarding flows.
  • Produced content in various formats such as text, visuals, and video to boost engagement.
  • Maintained consistency in tone, language, and style across all materials.
  • Identified content gaps through UX research and user feedback.

Business Analyst

Cargills Bank
Colombo
03.2015 - 03.2016
  • Conducted in-depth financial analysis to support credit evaluations and informed decision-making.
  • Assessed business proposals, financial statements, and loan applications to determine eligibility and financial viability.
  • Prepared structured reports and maintained accurate documentation to ensure compliance and operational efficiency.
  • Identified potential risks and provided data-driven recommendations to reduce credit exposure.
  • Managed multiple high-priority tasks under tight deadlines while maintaining a high standard of output

Education

Masters in Business Administration -

University of West London
UK
05-2023

Managerial Diploma in HRM -

University of Northampton
UK
11-2019

CIMA Passed Finalist -

Charted Institute of Management Accountants
UK
11-2016

Higher National Diploma in Business Mnagament -

Edhat International
UK
03-2012

Skills

  • Public Speaking
  • Effective Communication
  • Content strategy and Creation
  • Presentation
  • Ledaership
  • Project management
  • Business Communication
  • Google Workspace
  • Microsoft Office Suite
  • Content creation tools (Loom, Figma, etc)

Certification

  • EP ELTS Certified Trainer- 2024
  • Cambridge Teachers Knowledge Test (TKT) M1 - 2021
  • User Experience Research and Design - 2021
  • IABF - 2015

Timeline

Product Content Specialist

MindfulUX Growth
10.2022 - Current

Communication & Language Trainer

Independent Consultant
03.2021 - Current

Visiting Lecturer in English & Business Management

IDMNC International
10.2018 - Current

Business Analyst

Cargills Bank
03.2015 - 03.2016

Masters in Business Administration -

University of West London

Managerial Diploma in HRM -

University of Northampton

CIMA Passed Finalist -

Charted Institute of Management Accountants

Higher National Diploma in Business Mnagament -

Edhat International

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Roshelle Goonawardene