Ravanthika Ravisankar
Notting Hill,VIC
Summary
Focused and successful at multi-tasking. Delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player with over a year of experience in the restaurant industry. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Sri Suryas Hotel
01.2022 - 02.2023
- Arranged tables for customers to offer memorable experiences to guests and foster repeat business.
- Supervised set up of food stations and coordinated service to multiple dining areas.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Volunteer Activities Coordinator
Embark
07.2021 - 08.2022
- Embark is an organization dedicated to improving the wellbeing of street dogs through its rescue and rehousing initiatives whilst managing the population and preventing rabies through sterilization and vaccination programs across the country. Most of the rescues and treating of the injured are focused in the western province of Sri Lanka.
- Coordinated logistics for large-scale events involving hundreds of participants, ensuring smooth operations and positive outcomes.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Evaluated the effectiveness of current initiatives by gathering feedback from both staff members and volunteers involved in specific projects or tasks.
Accountant Assistant
Serendib Logistics Worldwide (pvt) Ltd
07.2021 - 08.2021
- Assisted in the development of internal control procedures to mitigate risks related to fraud or error within the organization.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Communicated with suppliers to reconcile invoice payments.
- Helped prepare month-end, quarterly and year-end closings.
Education
BBA - Marketing
Monash University (Caulfield Campus)
Caulfield East , VIC02.2026
High School Diploma -
Colombo International School
Colombo, Sri Lanka06.2022
Skills
Communication Skills
Punctual
Team work
Hardworking
Decision Making
Ability to Work Under Pressure
Ability to Multitask
Languages
Tamil
Native language
English
Proficient
C2
Sinhala
Beginner
A1
References
Raj Kandasamy
Director - RiskDecode.com (ABN: 58 649 833 974)
Phone: 0401691491
Email: Raja14sg@gmail.com
Niluka Welikala
Director - SERENDIB LOGISTICS WORLDWIDE
Email: nilukawelikala@gmail.com
Timeline
Restaurant Waiter
Sri Suryas Hotel
01.2022 - 02.2023
Volunteer Activities Coordinator
Embark
07.2021 - 08.2022
Accountant Assistant
Serendib Logistics Worldwide (pvt) Ltd
07.2021 - 08.2021
BBA - Marketing
Monash University (Caulfield Campus)
High School Diploma -
Colombo International School
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