Summary
Overview
Work History
Education
Skills
Languages
Certification
Certification
Timeline
Generic
Rangika Dilrukshi Peiris

Rangika Dilrukshi Peiris

Stockholm,11

Summary

  • 14 years of experience as ICT Business Systems Analyst in Finance at IFS (IFS ApplicationsTM) which is operating globally.
  • Work exposure in multi-national, multi-cultural teams and global operations.
  • Experience in providing support in ERP (IFS ApplicationsTM) and other business optimization software and implementations.
  • Experience in handling Global customers and key account management.
  • Exposure to various corporate projects.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Service Delivery Manager

IFS R&D International (Pvt) Ltd
01.2022 - Current
  • Capturing new business requirements and communicating them with the customer
  • Effectively communicating insights and plans to cross-functional team members and management
  • Collaborate with Developers, system engineers, system analysts and other team members to provide a quality software solution to customers while meeting SLAs
  • Gathering critical information from meetings with various stakeholders and producing useful reports for the optimal service utilization
  • Proactively advising the Customer to make efficient use of the service/system as well as identifying opportunities to improve processes, practices, and business adoption
  • Taking ownership of qualified critical and high priority incidents
  • Maintain certification standards around the service (SOC compliance).

Business Systems Analyst/Senior Business Systems Analyst/Lead Business Systems Analyst

IFS R&D International (PVT) Ltd
Colombo
06.2010 - 01.2022
  • Analyze customer issues and business requirements, provide consultation for optimized usage of IFS application and the service
  • Creating training documentation and conducting trainings for key users and end users
  • Provide user training for end users and key users of specific IFS customers
  • Mentoring Business Analysts and other team members who play the Business Systems Analyst role
  • Identifying current business processes, their weaknesses and proposing process improvements
  • Providing functional assistance in IFS Finance, Supply Chain, Project Management and Human Capital Management for global IFS customers
  • Collaborate with Developers, system engineers, system analysts and other team members to provide a quality software solution to customers while meeting SLAs
  • Requirement analysis and transforming business requirements into functional specifications
  • System testing, verification, and validation with user requirements.
  • Supported post-deployment activities such as troubleshooting, bug fixing, data integrity checks.
  • Assisted in developing training materials for users on new systems or upgrades.
  • Performed functional testing of software applications during development cycles.

SENIOR IN CHARGE– AUDIT & ADVISORY

KPMG Ford Rhodes Thornton & Co.
Colombo
10.2006 - 11.2009
  • Planning, Conducting and finalization of audits of financial statements of many types of organizations operating in various industries including manufacturing, construction, real estate, trading, stock brokering firms, banks, Leasing, investment companies & non-governmental organizations
  • Analysis of Accounting and Business process of multinational companies
  • Liaison and co-ordination with client management, assurance partner and manager, information risk management and tax divisions to ensure effective accomplishment of tasks assurance engagements
  • Preparation of financial statements in accordance with relevant accounting standards and legislations, and report to Manager
  • Preparation of company tax accounts in compliance with the tax legislation and company law.

Education

MBA - Finance

University of Sri Jayawardenapura
Colombo
06-2015

Bachelor of Science - Accounting And Business Management

University of Sri Jayawardenapura
Colombo
12.2008

General certificate of Education (Advanced Level) of Sri Lanka -

12.2002

General Certificate of Education (Ordinary Level) of Sri Lanka -

12.1999

Skills

  • ICT Business Systems Analysis - IFS
  • ERP (IFS ApplicationsTM) support and implementation
  • Key account management
  • Business optimization software
  • Global customer handling
  • Corporate project exposure
  • Capturing business requirements
  • Communication skills
  • Cross-functional collaboration
  • Stakeholder management
  • Financial Reporting and analysis
  • Incident management
  • Service certification (SOC Audit compliance)
  • ERP User training
  • Mentoring and leadership
  • Business process improvement
  • Functional assistance in IFS Finance, Supply Chain, Project Management, and Human Capital Management
  • Business requirement analysis
  • IFS Finance Functional specifications
  • System testing and validation
  • Audit planning and execution
  • Financial statement analysis
  • Liaison and coordination of different stakeholders

Languages

Sinhala
First Language
English
Advanced (C1)
C1

Certification

  • Qualified member of the Institute of Chartered Accountants of Sri Lanka.
  • Qualified member of the Institute of Certified Professional Managers.

Certification

I do hereby declare that all the information furnished above is true and accurate to the best of my knowledge.

Rangika Peiris

Timeline

Senior Service Delivery Manager

IFS R&D International (Pvt) Ltd
01.2022 - Current

Business Systems Analyst/Senior Business Systems Analyst/Lead Business Systems Analyst

IFS R&D International (PVT) Ltd
06.2010 - 01.2022

SENIOR IN CHARGE– AUDIT & ADVISORY

KPMG Ford Rhodes Thornton & Co.
10.2006 - 11.2009

MBA - Finance

University of Sri Jayawardenapura

Bachelor of Science - Accounting And Business Management

University of Sri Jayawardenapura

General certificate of Education (Advanced Level) of Sri Lanka -

General Certificate of Education (Ordinary Level) of Sri Lanka -

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Rangika Dilrukshi Peiris