Ranga Perera
Vice President Operations, HSBC Markets And Securities Services
Seeduwa
Summary
An enthusiastic and self-motivated professional, with over 17 years' experience at HSBC inclusive of 15 years in fund services, possessing excellent interpersonal skills and ability to communicate concisely and articulately with clients and colleagues. Enjoying being part of a successful and productive team by sharing professional knowledge, experience and quality ideas whilst demonstrating strong leadership potential in a highly competitive and a demanding sector.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Vice President - Operations
HSBC Markets & Securities Services
07.2023 - 04.2025
- Maintain the business relationship with all senior stakeholders across the business and managing client escalations and complaints.
- Lead the reconciliation department who provides reconciliation product across EU, Asia and Mena in fund services business.
- Deliver the client and regulatory reporting according to client SLAs.
- Create and adhere to the Global Mandatory Procedure (GMP) to deliver best in class to clients.
- Involve in all strategic decisions across fund services teams and execute the decisions at pace and address all risk related matters across the team.
- Drive the team to achieve green KPIs for all clients across all jurisdictions.
- Direct involvement in critical client on boarding activities for smooth transition.
- Drive strategic process automations within the team using AI and Bots.
- Leading all team engagement events related to team development and staff growth.
Asst. Vice President - Operations
HSBC Markets & Securities Services
09.2020 - 07.2023
- Responsible of a patch of 40+ staff members who provides reconciliation product across EU, Asia and Mena and managed 8 managers within above mentioned team.
- Maintaining the business relationship with all senior stakeholders across the business.
- Involve in all strategic decisions across reconciliation teams and execute the decisions at pace and addressing all risk related matters across the team.
- Drive the team to achieve green KPIs for all clients across all jurisdictions.
Manager - Operations
HSBC Markets & Securities Services
07.2015 - 08.2020
- Managed a team of 35+ individuals who provides reconciliation product across Asia, UK, Lux and Mena clients.
- Expanded global network through a Short Term Assignments (STAs) to Hongkong, India, Malaysia and Scotland.
- Evidenced my balance score card across work and team engagement received best manager award and best engagement ambassador award in 2019.
- Deputized my manager for more than a year and providing senior manager cover to both EU and Asia Recs teams and actively involved in recruitment process for Securities Services.
- Drove number of client onboarding projects and getting with a success rate of 100% and Managed controls and governance piece across all reconciliation teams in Colombo.
- Extended responsibilities as an initiative driver for automation and efficiency projects under Securities Services (CtA).
- Highlighted as a main employee engagement committee member in most of the HSS engagement events while driving many programs for staff career development and staff engagement.
- Being the main contact point for all Internal/External audit related visits for Reconciliation team and maintained an excellent relationship with business partners across EU, Mena and Asia.
Asst. Manager - Operations
HSBC Markets & Securities Services
05.2012 - 07.2014
- Managed the team of 10+ individuals who were responsible for performing, reviewing and delivering periodic portfolio valuations and reconciliations of cash & holdings and pricing activities on client portfolios in three jurisdictions (Hong Kong/ Singapore / Australia) and acted as a spoc for risk related issues for the team.
- Completed number of migrations of new work and was successful by reducing the impact of erratic workflows through effective capacity planning and process prioritization.
- Played a pivotal role in implementation of a key transformation projects across the team & Main contact point for Reconciliations Asia teams Business Continuity Planning situations and BCP planning.
Fund Administrator
HSBC Markets & Securities Services
02.2010 - 04.2012
- Responsible for performing, reviewing and delivering periodic portfolio valuations and reconciliations of cash and holdings and pricing activities on client portfolios in Asia Pacific jurisdiction clients & was appointed as the section coach for HF Reconciliations Asia Team.
- Preparation of various Management Information Support documents (Capacity, Quality, Performance, Cross training, Aging) and Attended to monthly outward telephonic conversation with the Business Partners (Fund Accountant) and handling client queries/valuation problems in professional manner.
- Migrated Extended portfolio valuation activities for HK Jurisdiction clients.
Customer Service Executive
HSBC General Banking Operations
10.2007 - 01.2010
- Process Auditor in Indexing team servicing UK retail clients and Best Performer award in 2009.
Education
Master of Business Administration - undefined
University of Bedfordshire
07.2022 - 07.2023
G.C.E Advance Level - Mathematics stream - Passed with 3 'C's
Maris Stella College
Skills
- MS Office applications
- Ability to communicate
- Excellent communication and interpersonal skills
- Productive
- Excellent interpersonal skills
- Leadership
- Ability to lead
- Enthusiastic
- Persuasive
Timeline
Vice President - Operations
HSBC Markets & Securities Services
07.2023 - 04.2025
Master of Business Administration - undefined
University of Bedfordshire
07.2022 - 07.2023
Asst. Vice President - Operations
HSBC Markets & Securities Services
09.2020 - 07.2023
Manager - Operations
HSBC Markets & Securities Services
07.2015 - 08.2020
Asst. Manager - Operations
HSBC Markets & Securities Services
05.2012 - 07.2014
Fund Administrator
HSBC Markets & Securities Services
02.2010 - 04.2012
Customer Service Executive
HSBC General Banking Operations
10.2007 - 01.2010
G.C.E Advance Level - Mathematics stream - Passed with 3 'C's
Maris Stella College
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